Receptionist

Triangle Springs; Raleigh (NC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical, dental and vision plans

Tuition reimbursement

Paid Time Off

401(K) retirement plans

Flexible spending accounts

Health Savings Accounts

Job summary

Triangle Springs is hiring a Receptionist to greet guests, answer calls, and route inquiries within the hospital setting. You will perform standard clerical duties, collect patient vitals when asked, and support the Assessment and Business Development teams with patient flow and information.

The role emphasizes strong customer service, HIPAA compliance, and teamwork in a fast-paced healthcare environment. This position follows a 3:00 PM–11:30 PM schedule, Monday through Friday.

Qualifications

• High School Graduate or equivalent preferred.
• Previous Clerical And Customer Service Experience Preferred
• Valid driver's license preferred
• CPR and CPI certified within 30 days of employment

Responsibilities

• Greet patients and guests upon arrival and ensure their comfort.
• Records and routes telephone and in-person messages accurately, completely, and promptly.
• Demonstrates excellent guest relations in communication and cooperation, assists patients, licensed practitioners, co-workers and visitors in a prompt and courteous manner.
• Maintains an accurate record of visitors each day, personal belongings dropped off, visitation logs, etc.

Skills

Customer service

Greet guests

Phone etiquette

Message taking

Education

High School diploma or equivalent

Job description

Schedule: 3:00 PM - 11:30 PM Monday-Friday

Who We Are

At Triangle Springs, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve. Our programs offer customized rehabilitation tailored to the specific needs of those recovering from a stroke, brain injury, neurological conditions, trauma, spinal cord injury, amputation or orthopedic injury.

Why Choose Us

• Affordable medical, dental and vision plans provided to meet the needs of full-time employees and their families
• Competitive Paid Time Off
• Tuition reimbursement, continuing education opportunities and apprenticeship programs for eligible employees
• 401(K) retirement plans
• Flexible spending and health savings accounts
• And much more...

How You'll Contribute

The Receptionists is responsible for greeting guests and receiving calls, determining the nature of their business and directing them to the appropriate staff. Demonstrates excellent customer service skills. Able to perform a wide variety of clerical duties such as typing, filing, copying, message taking or other duties as assigned. Facilitates follow of information through the hospital while adhering to HIPAA guidelines. Works closely with the Business Development and Assessment departments in the patient assessment and admission process. Must be competent in obtaining patient vitals when asked by Assessment Department.

Essential Functions

• Greet patients and guests upon arrival and ensure their comfort.
• Demonstrates excellent guest relations in communication and cooperation, assists patients, licensed practitioners, co-workers and visitors in a prompt and courteous manner.
• Records and routes telephone and in-person messages accurately, completely, and promptly.
• Maintains an accurate record of visitors each day, personal belongings dropped off, visitation logs, etc.
• Demonstrates thorough knowledge of hospital emergency code response procedures with ability to call codes through the speaker system in a correct and audible manner.
• Offers assistance to the Business Development/Community Relations Department with respect to special projects and community involvement.

Qualifications

• High School Graduate or equivalent preferred.
• Previous Clerical And Customer Service Experience Preferred
• Valid driver's license preferred
• CPR and CPI certified within 30 days of employment

EEOC Statement

Triangle Springs is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.