Receptionist

Castleview Hospital, LLC; Price (UT); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

401(k) retirement plan with company"s

Wellness programs

Professional development opportunities

Job summary

Castleview Hospital, LLC in Price, Utah is seeking a PRN Insurance Verifier/Receptionist to support patient access and billing workflows. This role handles insurance verification, completes admission forms, collects deductible and co-pays, and provides courteous customer service.

Responsibilities include processing patient accounts with insurance companies, addressing billing inquiries, performing clerical tasks, answering phones, and supporting the business office to maintain accurate records.

Qualifications

• High school diploma or equivalent preferred.
• Combination of education and relevant work experience may be accepted.
• BLS certification within 60 days of hire; there is a 60-day window to renew expired BLS certifications.

Responsibilities

• Insurance verification and patient information about billing and hospital programs.
• Responds to patients during admission processes; collects deductible and co-pays as applicable.
• Prepares and processes patient accounts with insurance companies; maintains patient records.
• Addresses billing inquiries and liaises between insurance companies and patients.
• Performs clerical duties including filing, typing, and record storage.
• Supports teamwork with ancillary departments and other Business Office staff.
• Performs receptionist, registration, and clerical duties for admissions.
• Handles phone queries, walk-ins, and patient concerns.
• Completes daily deposits and maintains cash drawer; assists with billing and information provision.

Skills

Insurance verification

Customer service

Clerical duties

Phone handling

Billing inquiries

Education

High school diploma or equivalent

Job description

Schedule: this is a PRN (as needed) role that does not have a set number of hours it will work per week.

Salary Range: $14-$17

Your Experience Matters

Castleview Hospital is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Receptionist joining our team, you're embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

How You'll Contribute

• The Insurance Verifier establishes and maintains quality customer service by performing insurance verification duties in addition to providing customers with information about billing, services, and various other hospital programs
• Responds to all patients waiting for the admission process, completes appropriate forms, obtains proper signature(s), advises patients of rights and responsibilities, and collects deductible and co-pay amounts as applicable
• Prepares and processes patient accounts to insurance companies and assists the business office staff with accurate and complete patient record keeping by entering and updating all customer information
• Ensures customer satisfaction by courteously responding to billing inquiries, researches account and acts as liaison between insurance companies and patient, and properly records all account tracking
• Assists in maintaining orderly office activities by performing clerical duties including filing, typing, record storage, and similar responsibilities
• Promotes an environment that encourages team building by being cooperative and courteous with ancillary departments and assisting other Business Office employees with the completion of their responsibilities
• Performs receptionist, registration, and clerical duties associated with direct and scheduled patient admissions
• Handles all phone queries, walk ins and patient concerns
• The financial counselor prepares daily deposits and maintains the integrity of the cash drawer. Additionally, they Complete and monitor industrial billing, manage phone calls, walk ins and patient concerns and provide information about billing, services and various other hospital programs.

Why join us

We Believe That Investing In Our Employees Is The First Step To Providing Excellent Patient Care. In Addition To Your Base Compensation, This Position Also Offers

• Financial & Career Growth: 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

Qualifications

• Education: High school diploma or equivalent preferred. Combination of education and relevant work experience may be accepted.
• Certifications: Basic Life Support (BLS) within 60 days of hire. There is a 60-day window to renew expired BLS certifications.

More About Castleview Hospital

Castleview Hospital is a 39-bed acute care hospital that offers exceptional care to Carbon and Emery counties in the high desert of Eastern Utah. The hospital also includes physician practices in Price, UT and Emery Medical Center - a family practice and urgent care clinic in Castle Dale, Utah. Castleview Hospital maintains a Gold Seal of Approval® from The Joint Commission, is an Accredited Chest Pain Center, a Stroke designated facility, and has been named a Top 100 and Top 20 rural and community hospital several times.

EEOC Statement

Castleview Hospital is an Equal Opportunity Employer. Castleview Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran