Receptionist

First Atlantic Healthcare; Portland (ME); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Flexible shifts

Tuition reimbursement and education

Full benefits: medical, dental, vision

Flexible spending account

Employer paid life insurance

Paid Time Off

401(k) with employer contribution

Discounts on Auto and Home Insurance

Growth opportunities in healthcare

Job summary

First Atlantic Healthcare's Portland Center Assisted Living is seeking a friendly Receptionist who welcomes visitors, provides outstanding customer service to families, visitors and staff, and helps the care team by watching Residents needing assistance. Reports to Lead Receptionist or Administrator.

You will assist with phones, mail, and general office duties, contributing to smooth daily operations in a compassionate, team-oriented environment.

Qualifications

• Pleasant and professional telephone/personal presentation.
• Ability to work with people in a positive and friendly manner.
• Basic understanding of telephone systems, computer, and photocopier.

Responsibilities

• Greet all incoming residents and visitors.
• Answer in-coming calls and direct them to appropriate area.
• Sort and direct incoming mail.
• Distribute paychecks and other employee statements.
• Manage office supplies and assist staff as needed.
• Assemble information packets.
• Perform various office duties as assigned.

Skills

Pleasant demeanor

Customer service

Multi-tasking

Telephone skills

Education

High school diploma or equivalent

Tools

Telephone system

Computer basics

Photocopier

Job description

PCAL is part of our First Atlantic Healthcare family of nursing and assisted living facilities, 100% Maine based and family-owned. We take pride in service to others, knowing we make a difference in the lives of our seniors. For you and your team members, our homes provide a rewarding career and sense of purpose. Under the ownership of First Atlantic Healthcare, Portland Center Assisted Living follows in First Atlantic's long standing reputation for excellence in Long Term Care.

Learn more about us athttps://pcalmaine.com/

Position Summary

As the Receptionist, you provide our visitors with the first impression of our facility, provide amazing customer service to our families, visitors, and staff. You are also part of the care team by keeping a watchful eye on Residents needing assistance. Reports to Lead Receptionist or Administrator.

Essential Functions

• Greet all incoming residents and visitors.
• Answer in-coming calls and direct them to appropriate area in a friendly and professional manner.
• Sort and direct incoming mail.
• Distribute paychecks and other employee statements.
• Manage office supplies, helping staff get what they need.
• Assemble information packets.
• Perform various office duties assigned.

Specific Requirements

• Possess a pleasant and professional telephone and personal presentation.
• Work with people in a positive and friendly manner.
• Basic understanding of telephone systems, computer and photocopier.
• Work with frequent interruptions and multi-task effectively.

Education And Experience

• High school graduate or equivalent preferred.

As you are caring for your Residents, you have access to:

• Flexible Shifts
• Tuition reimbursement and education support
• Full time employees have access to full benefits; medical, dental, vision, and disability
• Flexible savings account, including medical & dependent care
• Employer paid life insurance
• Paid Time Off available to all employees
• 401(k) Retirement savings program with NEW employer contribution!
• Discounts on Auto and Home Insurance
• A great place to grow in the healthcare field!

All job offers are contingent upon receiving excellent references and passing the Maine State Background Check.