Receptionist

Portland Center Assisted Living; Portland (ME); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Flexible shifts

Tuition reimbursement and education

Full benefits; medical, dental, vision

401(k) Retirement savings program

Paid Time Off

Life insurance

Discounts on Auto and Home Insurance

Growth in healthcare field

Job summary

Portland Center Assisted Living, part of First Atlantic Healthcare family, is seeking a Receptionist to warmly greet visitors and support our care team. You will be the first friendly contact for families, residents, and staff, handling calls, directing inquiries, and performing light administrative tasks.

This full-time on-site role offers flexible shifts, opportunities for tuition reimbursement, comprehensive benefits, and a path to grow in the healthcare field within a locally owned Maine

Qualifications

• High school graduate or equivalent required.
• Excellent telephone manners and customer service.
• Ability to multitask and work with interruptions.

Responsibilities

• Greet all incoming residents and visitors.
• Answer incoming calls and direct them to appropriate area in a friendly and professional manner.
• Sort and direct incoming mail.
• Distribute paychecks and other employee statements.
• Manage office supplies, helping staff get what they need.
• Assemble information packets.
• Perform various office duties assigned.

Skills

Customer service

Phone etiquette

Multitasking

Basic computer skills

Education

High school graduate or equivalent

Tools

Telephone system

Photocopier

Job description

PCAL is part of our First Atlantic Healthcare family of nursing and assisted living facilities, 100% Maine based and family-owned. We take pride in service to others, knowing we make a difference in the lives of our seniors. For you and your team members, our homes provide a rewarding career and sense of purpose.Under the ownership of First Atlantic Healthcare, Portland Center Assisted Living follows in First Atlantic's long standing reputation for excellence in Long Term Care.

Learn more about us athttps://pcalmaine.com/

POSITION SUMMARY

As the Receptionist, you provide our visitors with the first impression of our facility, provide amazing customer service to our families, visitors, and staff. You are also part of the care team by keeping a watchful eye on Residents needing assistance.Reports to Lead Receptionist or Administrator.

Essential Functions:

• Greet all incoming residents and visitors.
• Answer in-coming calls and direct them to appropriate area in a friendly and professional manner.
• Sort and direct incoming mail.
• Distribute paychecks and other employee statements.
• Manage office supplies, helping staff get what they need.
• Assemble information packets.
• Perform various office duties assigned.

Specific Requirements:

• Possess a pleasant and professional telephone and personal presentation.
• Work with people in a positive and friendly manner.
• Basic understanding of telephone systems, computer and photocopier.
• Work with frequent interruptions and multi-task effectively.

Education and Experience:

• High school graduate or equivalent preferred.

As you are caring for your Residents, you have access to:

• Flexible Shifts
• Tuition reimbursement and education support
• Full time employees have access to full benefits; medical, dental, vision, and disability
• Flexible savings account, including medical & dependent care
• Employer paid life insurance
• Paid Time Off available to all employees
• 401(k) Retirement savings program with NEW employer contribution!
• Discounts on Auto and Home Insurance
• A great place to grow in the healthcare field!

All job offers are contingent upon receiving excellent references and passing the Maine State Background Check.