Receptionist

First Atlantic Health Care; Portland (ME); Hybrid; USD 32,000 - 36,000; Full time

Benefits offered by this job

Full benefits (medical, dental, vision

Tuition reimbursement

401(k) retirement plan

Paid Time Off

Flexible Savings Account

Life insurance

Discounts on Auto/Home Insurance

Career growth

Job summary

First Atlantic Health Care's Portland Center Assisted Living is seeking a friendly Receptionist to greet visitors, answer calls, and support staff. You will set the tone for the facility with excellent customer service.

Responsibilities include handling mail, directing inquiries, and assisting with basic office duties. High school diploma preferred; prior reception/office experience is a plus.

This full-time role offers benefits and opportunities to grow in healthcare.

Qualifications

• High school diploma preferred.
• Greet visitors and provide friendly, professional service.
• Basic understanding of telephone systems and office equipment.

Responsibilities

• Greet all incoming residents and visitors.
• Answer incoming calls and direct to appropriate area.
• Sort and direct incoming mail.
• Distribute paychecks and other employee statements.
• Manage office supplies and assist staff as needed.
• Assemble information packets.
• Perform various office duties.

Skills

Telephone etiquette

Customer service

Multitasking

Office software

Education

High school diploma

Tools

MS Office

Phone system

Job description

PCAL is part of our First Atlantic Healthcare family of nursing and assisted living facilities, 100% Maine based and family-owned. We take pride in service to others, knowing we make a difference in the lives of our seniors. For you and your team members, our homes provide a rewarding career and sense of purpose.Under the ownership of First Atlantic Healthcare, Portland Center Assisted Living follows in First Atlantic's long standing reputation for excellence in Long Term Care.

Learn more about us athttps://pcalmaine.com/

POSITION SUMMARY

As the Receptionist, you provide our visitors with the first impression of our facility, provide amazing customer service to our families, visitors, and staff. You are also part of the care team by keeping a watchful eye on Residents needing assistance.Reports to Lead Receptionist or Administrator.

Essential Functions:

• Greet all incoming residents and visitors.
• Answer in-coming calls and direct them to appropriate area in a friendly and professional manner.
• Sort and direct incoming mail.
• Distribute paychecks and other employee statements.
• Manage office supplies, helping staff get what they need.
• Assemble information packets.
• Perform various office duties assigned.

Specific Requirements:

• Possess a pleasant and professional telephone and personal presentation.
• Work with people in a positive and friendly manner.
• Basic understanding of telephone systems, computer and photocopier.
• Work with frequent interruptions and multi-task effectively.

Education and Experience:

• High school graduate or equivalent preferred.

As you are caring for your Residents, you have access to:

• Flexible Shifts
• Tuition reimbursement and education support
• Full time employees have access to full benefits; medical, dental, vision, and disability
• Flexible savings account, including medical & dependent care
• Employer paid life insurance
• Paid Time Off available to all employees
• 401(k) Retirement savings program with NEW employer contribution!
• Discounts on Auto and Home Insurance
• A great place to grow in the healthcare field!

All job offers are contingent upon receiving excellent references and passing the Maine State Background Check.