Full Time Receptionist

Deercreekseniorliving; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Pinnacle Senior Living is seeking a full-time Receptionist to warmly greet visitors, answer calls, and manage the front desk at our community. You will maintain a tidy reception area, handle mail, and direct residents, families, and staff to the right departments. A strong customer service mindset and basic computer skills are essential.

Ideal candidates read, write, and speak English fluently and have a high school diploma or GED. Prior front-desk experience is a plus.

Qualifications

• Must read, write, speak, and understand English.
• Capable of operating common office equipment and software.
• Experience with front-desk or reception roles is preferred.

Responsibilities

• Welcomes visitors and answers incoming calls in a warm, professional manner.
• Maintains a clean reception area and handles assigned administrative tasks.
• Sorts and distributes mail, and prepares outgoing mail for pickup.
• Greets visitors and directs them to the appropriate area or staff.
• Operates paging/telephone system and relays messages promptly.

Skills

Customer service

Communication

Multitasking

Computer proficiency

Education

High School diploma or GED

Tools

Microsoft Office

Telephone system

Job description

We are currently seeking a Full Time Receptionist to join our team of dedicated professionals who want to make a difference in the lives of our patients, residents, their families and our community. We are guided by our CAPLICO Core Values: Celebration Accountability Passion for Learning Love One Another Intelligent Risk Taking Customer Second (Employee First!)

Schedule: Thursday 4pm to 9pm Friday 4pm to 9pm Saturday 8am to 9pm Sunday 8am to 9pm

About the Opportunity

• Welcomes visitors and answers incoming calls in a warm, pleasant, and professional manner.
• Maintains a clean and neat reception area, handles specific services and tasks as assigned and seeks administrative support as needed.

Critical Success Factors

• Provides a welcoming environment for residents, staff, and all visitors.
• Maintains up-to-date knowledge of the services provided.
• Greets visitors courteously and directs them to the appropriate area or personnel and answers routine questions.
• Operates paging/telephone system as required.
• Answers incoming calls, both internally and externally, in a warm, pleasant, and professional manner.
• Takes detailed messages when appropriate and ensures that messages are relayed promptly to the intended person.
• Ensures that the reception areas are clean, neat, and inviting.
• Prepares outgoing mail for pickup.
• Sorts and distributes incoming mail for distribution to departments.

Preferred Qualifications

Must be able to read, write, speak, and understand the English language.

Must be capable of operating computer, copier, postage meter, fax machine, intercom and telephone system.

Must be capable and comfortable learning and using new computer operating systems, word processing, spreadsheets and e- mail.

Preferred- High School diploma or GED.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.

The employer for this position is stated in the job posting.

We are an equal opportunity employer committed to ensuring that all conditions and privileges of employment, including recruitment, hiring, evaluation, transfer, promotion, discipline, determination of compensation and/or benefits, and termination of employment, for all job classifications, are based on qualifications and work record. No employment decision is made, nor do we discriminate, on the basis of race, color, religion, creed, sex/pregnancy, sexual orientation, gender identity, gender expression, age, national origin, ancestry, citizenship, veteran status, or disability.

The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.

Pinnacle Senior Living is a dynamic organization in a rapidly expanding Independent and Assisted Living industry. Our focus to create and maintain assisted and independent living communities that set the standard in each of their individual markets. The 52 Pinnacle Senior Living communities operate across 6 states, and we expect our growth to continue. These communities operate independently with the support of the “Service Center,” a world-class service team to allow local leaders and their teams to focus solely on the day-to-day care of their residents and overall operations.