Receptionist

Academy of Creative Technology, Antelope Valley; Palmdale (CA); On-site; USD 28,413 - 40,467; Full time

Job summary

A charter school in Palmdale is seeking a Receptionist to be the first point of contact for students and visitors. The role requires excellent communication and organizational skills, along with multitasking abilities. Responsibilities include managing front desk duties, providing administrative support, and coordinating events. Ideal candidates should have a high school diploma and previous customer service experience, with a willingness to engage in the school's educational mission. This position offers competitive pay based on experience.

Qualifications

• Proven experience as a receptionist or in a customer service-oriented role.
• Ability to handle confidential information with discretion.
• Knowledge and passion for the charter school environment.

Responsibilities

• Provide a warm and professional welcome to all visitors.
• Answer inquiries and provide accurate information.
• Schedule appointments and meetings for staff, parents, and administrators.

Skills

Excellent verbal and written communication skills

Strong organizational skills

Proficient computer skills

Friendly and approachable demeanor

Ability to work independently

Education

High school diploma or equivalent

Office administration certification

Tools

Microsoft Office Suite

Email management

Job description

The Academy of Creative Technologies, Antelope Valley is a Media and Technology Charter School in Antelope Valley, California for K-12 grades. We are dedicated to providing a dynamic and innovative learning environment for our students. Our mission is to inspire creativity, critical thinking, and technological proficiency while fostering a supportive community.

REPORTS TO: School Director

CLASSIFICATION: Full-Time/Exempt

Position Overview

We are seeking a highly organized, professional, and friendly individual to join our team as a Receptionist. As the first point of contact for students, parents, and visitors, the Receptionist plays a crucial role in creating a welcoming, supportive, and efficient environment. This position requires excellent communication skills, strong attention to detail, and the ability to multitask effectively. The ideal candidate will be enthusiastic about education, committed to the school's mission, and capable of handling various administrative responsibilities.

Responsibilities

Front Desk Management

• Provide a warm and professional welcome to all visitors, including parents, students, staff, and community members.
• Answer inquiries, provide accurate information, and direct visitors to the appropriate person or department.
• Maintain a positive, professional, and helpful attitude while addressing visitors' needs.
• Answer incoming calls promptly and professionally, directing calls to the appropriate staff members.
• Respond to general inquiries via email and forward messages as necessary.
• Take and deliver accurate messages in a timely manner.
• Maintain accurate records of student attendance, both daily and long-term.
• Track and report student absences to the appropriate school personnel.
• Assist with the enrollment process by collecting and organizing necessary student documents.

Administrative Support

• Provide administrative support to various departments, including filing, photocopying, and data entry.
• Assist with the preparation and distribution of school-related materials, such as newsletters, forms, and announcements.
• Help maintain an organized and tidy reception area.

Scheduling & Event Coordination

• Schedule appointments and meetings for staff, parents, and administrators.
• Coordinate room bookings and facility usage requests.
• Assist with organizing school events, including open houses, parent-teacher conferences, and staff meetings.

Security & Compliance

• Monitor and maintain visitor sign-in and sign-out procedures.
• Ensure compliance with security protocols and policies.
• Collaborate with the school's security team to create a safe and secure environment for students, staff, and visitors.

Qualifications

• High school diploma or equivalent; additional education or certification in office administration is a plus.
• Proven experience as a receptionist or in a customer service-oriented role.
• Excellent verbal and written communication skills.
• Strong organizational skills and ability to prioritize tasks effectively.
• Proficient computer skills, including Microsoft Office Suite and email management.
• Ability to handle confidential information with discretion.
• Friendly and approachable demeanor, with excellent interpersonal skills.
• Ability to work independently and collaboratively within a team environment.
• Knowledge and passion for the charter school environment and commitment to the school's mission.

Compensation

• Compensation is commensurate with experience and placement on the appropriate pay rate chart.

Application Requirements

Please include a cover letter, resume, and any relevant certifications or portfolio showcasing your skills and experience in administrative and customer service roles with your application.

Academy of Creative Technologies - Antelope Valley is an equal opportunity employer committed to fostering a diverse and inclusive educational community. We encourage candidates from all backgrounds to apply.

The pay range for this role is:

25 - 25 USD per hour (1335 Rancho Vista Blvd. Palmdale, CA)