Receptionist

Pennant Group; Orange (CA); On-site; USD 21,000 - 30,000; Full time

Job summary

Pennant Group is seeking a Receptionist to warmly welcome visitors, answer calls, and support daily front-desk operations at our California location. You will maintain a professional reception area and coordinate with team members to ensure smooth arrival and information flow.

Key duties include greeting residents and guests, routing inquiries, and handling mail and basic administrative tasks. English proficiency and ability to operate common office equipment are required.

Qualifications

• Must read, write, speak and understand English.
• Ability to operate computer, copier, postage meter, fax machine, intercom and telephones system.
• Preferred: High School diploma or GED.

Responsibilities

• Welcomes visitors and answers incoming calls in a warm, professional manner.
• Maintains a clean and neat reception area and supports administrative tasks as needed.
• Directs visitors to appropriate areas and personnel; takes and relays messages.
• Prepares outgoing mail and sorts incoming mail for distribution.

Skills

English fluency

Customer service

Communication

Education

High School diploma or GED

Tools

Telephone system

Copier

MS Office basics

Job description

We arecurrently seeking a Receptionist to join our team of dedicated professionals who want to make a difference in the lives of ourpatients,residents, theirfamiliesand our community. We are guided by our CAPLICO Core Values:

Celebration

Accountability

Passion for Learning

Love One Another

Intelligent Risk Taking

Customer Second (Employee First!)

Ownership

If these core values resonate deeply with your own moral compass and you meet the requirements below, then you should apply.

About the Opportunity

Welcomesvisitors and answers incoming calls in a warm, pleasant, and professional manner. Maintains a clean and neat reception area, handles specific services and tasks as assigned and seeks administrative support as needed.

Critical Success Factors

• Provides a welcoming environment for residents, staff, and all visitors.
• Maintains up-to-date knowledge of the services provided.
• Greets visitors courteously and directs them to theappropriate areaor personnel and answers routine questions.
• Operates paging/telephone system asrequired. Answers incoming calls, both internally and externally, in a warm, pleasant, and professional manner.
• Takesdetailed messages whenappropriateand ensures that messages are relayed promptly to the intended person.
• Ensuresthat the reception areas are clean, neat, and inviting.
• Prepares outgoing mail for pickup. Sorts and distributes incoming mail for distribution to departments.

Preferred Qualifications

• Must be able to read, write, speak, and understand the English language.
• Must be capable of operatingcomputer,copier, postagemeter, faxmachine,intercomand telephonesystem.
• Must be capable and comfortable learning and using new computer operating systems, word processing,spreadsheetsand e- mail.
• Preferred- High School diploma or GED.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.

The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.