Receptionist

Apploi; Glendale (WI); On-site; USD 17,000 - 22,000; Part time

Job summary

Complete Care in Glendale, WI is seeking a part-time Receptionist to provide friendly front desk service, greet visitors, answer calls, and support the administrative team.

The role requires a high-school diploma, proficiency with Microsoft Office, and the ability to multitask in a busy healthcare front office. You will maintain lobby security, manage mail, and help with supplies.

Join a supportive team focused on compassionate care and a positive resident and visitor experience.

Qualifications

• High school diploma or equivalent required.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Ability to multitask, prioritize, and work under pressure.
• Professional appearance and demeanor expected.

Responsibilities

• Operates front desk switchboard and screens/ forwards calls.
• Greets visitors and escorts to destination.
• Assists residents, families, employees, and other visitors as needed.
• Performs general administrative tasks such as word processing and data entry.
• Maintains lobby security and monitors access/ logbook.
• Maintains filing system and confidential correspondence.
• Receives and sorts daily mail and deliveries.
• Reports issues with residents to Administrator.
• Maintains supply inventory and stores supplies.
• Ensures proper care and maintenance of equipment and supplies.
• Other duties as assigned to support facility operations.

Skills

Microsoft Office

Multitasking

Professional demeanor

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Receptionist

Part-Time

Complete Care is a respected pillar in the community, deeply committed to a singular, profound goal: to improve the lives we touch through high-quality healthcare and extraordinary compassion. The Receptionist is the vital, welcoming first impression of our facility and is integral to creating a supportive, positive environment for everyone who walks through our doors.

We are actively seeking a dedicated, skilled, and empathetic individual to join our administrative team. If you're looking for a workplace where your professional demeanor and organizational skills truly make a significant difference in residents' and visitors' daily experience, and you wish to be part of a supportive and close-knit family, we invite you to explore this exceptional opportunity.

Why Choose Complete Care?

At Complete Care, we firmly believe our residents and staff are an extended family. We're dedicated to fostering an environment where you can not only excel in your profession but also build a truly fulfilling and long-term career within a highly successful and values-driven organization.

• A Nurturing Family Environment: Our residents and staff are treated with the utmost respect and care, just like family.

• The Hub of the Community: As the face of our facility, your role is central to the smooth operation and positive atmosphere of the entire community.

Summary

The ideal candidate will provide exceptional front desk customer service by answering inquiries and obtaining information from the general public, residents, visitors, and other interested parties. Maintains lobby security, manages the telecommunications system, and ensures office supplies are adequately stocked. This role requires a blend of professional warmth and organizational rigor.

Essential Duties and Responsibilities

• Operates telephone switchboard to answer, screen, and forward calls, providing information and taking messages.

• Greets all visitors entering the facility and will direct or escort them to their destination.

• Assists residents, family members, employees, and other visitors as needed, demonstrating compassion and resourcefulness.

• Performs general administrative tasks such as word processing and data entry.

• Maintains security by following procedures and controlling access (i.e., monitoring logbook and surveillance footage).

• Maintain the general filing system and file all correspondence appropriately, ensuring confidentiality.

• Receive and sort daily mail/delivery/couriers.

• Reports any issues or concerns with residents to the Administrator promptly.

• Maintains supply inventory.

• Order, receives, and store supplies in the supply room.

• Ensures proper care in the use and maintenance of equipment and supplies.

• Other duties as assigned to support facility operations.

Qualifications

• Must possess, as a minimum, a high-school diploma or its equivalent.

• Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook).

• Ability to multi-task, prioritize and work under pressure in a dynamic environment.

• Professional appearance and demeanor are mandatory.

• Ability to be resourceful, tactful, and proactive in dealing with any issues that may arise.

Complete Care is an equal opportunity employer.