Receptionist

Kroc Center; Omaha, Northern (NE, KY); Hybrid; USD 30,000 - 41,000; Full time

Job summary

The Salvation Army is seeking a Full-Time Receptionist to greet clients, answer phones, and support community services at our Omaha Corps. You will manage appointments, handle referrals, and assist with basic administrative tasks while upholding a welcoming, professional environment.

Requirements include a High School Diploma or GED, 1 year of related experience, and strong Microsoft Office skills. Background checks and Safe from Harm training are required within 90 days of hire.

Qualifications

• High School Diploma or GED required; some college preferred.
• Minimum 1 year of reception/telephone/data entry experience preferred.
• Ability to work with diverse backgrounds with professionalism and patience.

Responsibilities

• Greet clients/visitors in a friendly, professional manner.
• Answer phone calls and route or assist as needed.
• Schedule appointments and provide referrals to services.
• Assist Administrative Assistant with projects/mailings.
• Identify basic eligibility and assist clients accordingly.
• Perform light office tasks including filing and data entry.

Skills

Customer service

Phone support

Data entry

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Word

Excel

PowerPoint

Access

Job description

*** Full- Time Monday- Friday 8:30 A.M.- 4:30 P.M., Starting at $30,000- $41,000 Annually***

The Salvation Army Mission: The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Summary/Primary Purpose: Toanswer incoming phone calls, greet incoming clients/visitors and assist them with a variety of community services provided at our Corps.

Essential Duties and Responsibilities:

• Greet all incoming clients/visitors in a friendly professional manner.
• Answer phone calls in pleasant, courteous manner.
• Make appointments as needed.
• Provide referral paperwork to incoming clients seeking assistance.
• Assist the Administrative Assistant with any upcoming projects/mailings.
• Provide potential community services assistance to all clients/visitors.
• Determines preliminary eligibility of clients both on and off phone through our data entry program.
• Assist with miscellaneous tasks, such as; laundry, cleaning, filing, shredding.
• All other assigned duties.

Supervisory Responsibilities: None

Education and/or Experience:High School Diploma/GED. Some secondary education preferred. Minimum of 1 year of related experience in reception, telephone work, or data processing preferred. Equivalent combination of education and experience will be considered.

Qualifications:Therequirements listed below are representative of the minimal knowledge, skill, and/or ability required for this position.

• Ability to work with people of varying backgrounds and cultures with patience and respect.
• Ability to establish priorities, work independently and proceed with objectives with little supervision.
• Intermediate skills in Microsoft software to include Word, Excel, PowerPoint and Access. As well as the ability to access payroll, timekeeping and personal data via a web-based system.
• Administrative skills to include utilization of standard office equipment, data entry, 10-key, attention to details and filing.
• Good communication skills both written and spoken, and ability to maintain effective working relationships.
• Demonstrated ability to handle confidential matters.

Other Qualifications:Must pass all applicable background checks.Must successfully complete Safe from Harm training within 90 days of hire, as established by The Salvation Army.

Certificates, Licenses, Registrations: N/A

Physical Requirements: Thephysical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Must be able to stand, walk, sit, use hands and fingers, reach with hands and arms, stoop, crouch, talk and hear. Must be able to lift 20 pounds.

Working Conditions:Thework environment is a business office setting with office equipment, moderate traffic and noise levels.

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

Additional Information

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

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