Office Assistant

The Salvation Army USA Eastern Territory; Keene (NH); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Generous paid time off

Paid holidays

Sick leave

Personal days

Bereavement Leave

Excellent medical, dental, and vision

Short-term and long-term disability

Retirement plan

Position-based benefits

Job summary

The Salvation Army USA Eastern Territory is seeking a dedicated front desk administrator to maintain a welcoming environment, enroll and check in clients, greet visitors, and handle phone inquiries. You will support office operations, oversee the shower program, and assist with bookkeeping tasks in a mission-driven setting.

The role emphasizes confidentiality, professionalism, and teamwork within a fast-paced nonprofit, offering opportunities to contribute to community programs and daily

Qualifications

• High School Diploma or GED and one year of related experience.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software.
• Strong organizational and time management skills with attention to detail.
• Excellent verbal and written communication abilities.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Experience in bookkeeping, payroll preparation, or financial record-keeping is a plus.
• Ability to work independently and collaboratively in a fast-paced environment.

Responsibilities

• Organize and schedule appointments, ensuring efficient time management and coordination.
• Maintain an organized filing system and updated contact lists to support office operations.
• Implement and maintain office policies and procedures to promote efficiency and consistency.
• Act as the primary point of contact for clients, ensuring professional communication and customer service.
• Support the Corps Officers with additional organizational tasks, including various clerical responsibilities.
• Oversee centralized bookkeeping functions, ensuring accuracy and adherence to financial policies.
• Prepare payroll documentation and ensure timely processing
• Perform other duties as assigned by the Corps officers to support overall office and program functions.

Skills

Microsoft Office proficiency

Organizational skills

Time management

Verbal & written communication

Confidentiality handling

Bookkeeping/payroll (nice to have)

Independent & collaborative work

Education

High School Diploma or GED + 1 year related experience

Tools

Microsoft Office Suite

Job description

Join a vibrant, mission-driven organization that makes a meaningful impact in the lives of individuals and communities every day. At The Salvation Army, your work supports a legacy of service, compassion, and practical assistance for those who need it most.

General Purpose For Job

Maintains the Front desk, ensuring a welcoming and professional environment for all clients and visitors. Provides a high level of customer service by enrolling and checking in clients, greeting guests, and answering phone inquiries. Directs clients through the facility with clarity and professionalism. Upholds a professional and organized appearance, both in person and over the phone, representing The Salvation Army positively and professionally. Oversee our Shower program and performs general office duties to support administrative operations efficiently.

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Organize and schedule appointments, ensuring efficient time management and coordination.
• Maintain an organized filing system and updated contact lists to support office operations.
• Implement and maintain office policies and procedures to promote efficiency and consistency.
• Act as the primary point of contact for clients, ensuring professional communication and customer service.
• Support the Corps Officers with additional organizational tasks, including various clerical responsibilities.
• Oversee centralized bookkeeping functions, ensuring accuracy and adherence to financial policies.
• Prepare payroll documentation and ensure timely processing
• Perform other duties as assigned by the Corps officers to support overall office and program functions.

Qualifications

EDUCATION AND EXPERIENCE

• High School Diploma or General Education Degree (GED) and one year of related experience.

Skills And Competenicies

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software.
• Strong organizational and time management skills with attention to detail.
• Excellent verbal and written communication abilities.
• Ability to maintain confidentiality and handle sensitive information appropriately
• Experience in bookkeeping, payroll preparation, or financial record-keeping is a plus.
• Ability to work independently and collaboratively in a fast-paced environment.

Compensation And Benefits

• Generous paid time off
• Paid holidays
• Sick leave
• Personal days
• Bereavement Leave
• Excellent medical, dental, and vision benefits
• Short-term and long-term disability
• Retirement plan
• Benefits may vary based on position classification and eligibility.

The information in this job description indicates the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of this position. Acceptable job performance includes the completion of the job responsibilities as well as compliance with the policies, procedures, rules and regulations of The Salvation Army.

The employee occupies a position of trust and is expected to maintain confidentiality and exhibit loyalty to The Salvation Army and the staff of The Salvation Army in all job-related matters and activities.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status.