Office Assistant

The Salvation Army; Keene (NH); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Generous paid time off

Paid holidays

Sick leave

Personal days

Bereavement Leave

Excellent medical, dental, and vision

Short-term disability

Long-term disability

Retirement plan

Job summary

The Salvation Army in Keene, NH is seeking a friendly, detail-oriented front desk administrator to greet visitors, enroll clients, answer phones, and direct people through the facility. This role supports office operations, handles basic bookkeeping and payroll tasks, and assists Corps Officers.

Ideal candidates have a HS diploma, strong MS Office skills, and a commitment to confidential, mission-driven service.

Qualifications

• High School Diploma or GED with at least 1 year of related experience.
• Proficiency in Microsoft Office and basic bookkeeping knowledge.
• Strong organizational, communication, and confidentiality skills.

Responsibilities

• Organize and schedule appointments, ensuring efficient time management and coordination.
• Maintain an organized filing system and updated contact lists to support office operations.
• Implement and maintain office policies and procedures to promote efficiency and consistency.
• Act as the primary point of contact for clients, ensuring professional communication and customer service.
• Support the Corps Officers with additional organizational tasks, including various clerical responsibilities.
• Oversee centralized bookkeeping functions, ensuring accuracy and adherence to financial policies.
• Prepare payroll documentation and ensure timely processing.

Skills

Microsoft Office

Organizational skills

Communication

Confidentiality

Bookkeeping

Payroll

Independent worker

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Overview

Join a vibrant, mission-driven organization that makes a meaningful impact in the lives of individuals and communities every day. At The Salvation Army, your work supports a legacy of service, compassion, and practical assistance for those who need it most.

GENERAL PURPOSE FOR JOB:

Maintains the Front desk, ensuring a welcoming and professional environment for all clients and visitors. Provides a high level of customer service by enrolling and checking in clients, greeting guests, and answering phone inquiries. Directs clients through the facility with clarity and professionalism. Upholds a professional and organized appearance, both in person and over the phone, representing The Salvation Army positively and professionally. Oversee our Shower program and performs general office duties to support administrative operations efficiently.

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Organize and schedule appointments, ensuring efficient time management and coordination.
• Maintain an organized filing system and updated contact lists to support office operations.
• Implement and maintain office policies and procedures to promote efficiency and consistency.
• Act as the primary point of contact for clients, ensuring professional communication and customer service.
• Support the Corps Officers with additional organizational tasks, including various clerical responsibilities.
• Oversee centralized bookkeeping functions, ensuring accuracy and adherence to financial policies.
• Prepare payroll documentation and ensure timely processing
• Perform other duties as assigned by the Corps officers to support overall office and program functions.

Qualifications

EDUCATION AND EXPERIENCE

• High School Diploma or General Education Degree (GED) and one year of related experience.

SKILLS AND COMPETENICIES

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software.
• Strong organizational and time management skills with attention to detail.
• Excellent verbal and written communication abilities.
• Ability to maintain confidentiality and handle sensitive information appropriately
• Experience in bookkeeping, payroll preparation, or financial record-keeping is a plus.
• Ability to work independently and collaboratively in a fast-paced environment.

COMPENSATION AND BENEFITS

• Generous paid time off
• Paid holidays
• Sick leave
• Personal days
• Bereavement Leave
• Excellent medical, dental, and vision benefits
• Short-term and long-term disability
• Retirement plan

*Benefits may vary based on position classification and eligibility.

The information in this job description indicates the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of this position. Acceptable job performance includes the completion of the job responsibilities as well as compliance with the policies, procedures, rules and regulations of The Salvation Army.

The employee occupies a position of trust and is expected to maintain confidentiality and exhibit loyalty to The Salvation Army and the staff of The Salvation Army in all job-related matters and activities.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status.