Receptionist

Le Char Beauty Spa; Oak Brook (IL); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Le Char Beauty Spa in Oak Brook, IL is seeking a friendly receptionist to be the first point of contact for clients, ensuring a smooth daily operation and an outstanding guest experience. You will greet clients warmly, schedule and confirm appointments, answer phones and messages, process payments, and support front desk operations with a professional, organized approach.

Prior customer service experience is preferred, and strong communication and organizational skills are essential to succeed

Qualifications

• Previous receptionist or customer service experience preferred.
• Strong communication and organizational skills.
• Comfortable using booking and POS systems.
• Professional appearance and friendly attitude.

Responsibilities

• Greet clients warmly and create a positive first impression
• Schedule, confirm, and manage appointments
• Answer phones, texts, and emails in a professional manner
• Process payments, gift cards, and memberships
• Maintain a clean, organized front desk area
• Assist with client questions, promotions, and retail sales
• Coordinate with technicians and staff to ensure timely service

Skills

Customer service

Communication

Organization

Booking systems

Tools

POS systems

Booking software

Job description

We are seeking a friendly, organized Receptionist to be the first point of contact for our clients, ensuring smooth daily operations and an outstanding guest experience.

Responsibilities

• Greet clients warmly and create a positive first impression
• Schedule, confirm, and manage appointments
• Answer phones, texts, and emails in a professional manner
• Process payments, gift cards, and memberships
• Maintain a clean, organized front desk area
• Assist with client questions, promotions, and retail sales
• Coordinate with technicians and staff to ensure timely service

Qualifications

• Previous receptionist or customer service experience preferred
• Strong communication and organizational skills
• Comfortable using booking and POS systems
• Professional appearance and friendly attitude