Receptionist

Avista Senior Living; North Ogden (UT); On-site; USD 30,000 - 42,000; Full time

Job summary

Spring Gardens Senior Living in North Ogden, UT is seeking an exceptional Receptionist to manage the busy front desk of our assisted living community. You will provide information and assistance to residents and guests, answer phones, direct calls, and help maintain a welcoming, fast-paced, positive environment.

The ideal candidate brings polished professionalism, a proactive, team-oriented attitude, and strong judgment.

Qualifications

• Experience in customer service is highly desired; senior living preferred.
• Polished appearance and professional demeanor.
• Strong judgment and proactive problem solving.

Responsibilities

• Answer telephones and direct calls in a timely, clear, and professional manner.
• Monitor the Emergency Alert System and respond to every call promptly.
• Manage the business center, mail, and keep lobby organized and welcoming.
• Direct visitors to emergency personnel when needed and log significant incidents.

Skills

Customer service

Multitasking

Professional appearance

Team player

Microsoft Office

Front desk

Tools

Microsoft Office

Job description

Spring Gardens Senior Living has a remarkable opportunity for an exceptional, responsible RECEPTIONIST to manage the busy Front Desk of our beautiful assisted living community in North Ogden, UT.The Receptionist is responsible for facilitating resident and guest enjoyment by providing information and assistance in response to a wide variety of requests.We are searching for an outstanding individual with excellent customer service skills. You must be able to multi-task and love to work in a “fast-paced” and “positive” work environment. This vibrant receptionist will be focused on customer service and one who truly enjoys interacting with seniors. Please be responsible/dependable, goal-driven and an autonomous self-starter with an entrepreneurial passion and drive to reach the pinnacle of success.Duties & Responsibilities:Provide exceptional customer serviceAnswer telephones, direct calls to appropriate individuals in a timely, clear, concise, and professional mannerMonitor the Emergency Alert System and immediately respond to every callEffectively manage business center and process incoming and outgoing mailMaintain a safe and secure environment, follow established safety standardsEncourage teamwork through cooperative interactions with co-workers and other departmentsKeep front lobby area and front desk clean and organized; etc.Direct emergency personnel to emergency location and be contact person in case of emergencyDocument in the logbook any significant incidentsMaintain visitor sign in/out book, reservation book for guest rooms, and completes maintenance work ordersQualifications:Experience in customer service is highly desired, preferred experience in senior living (not mandatory)Polished and professional appearance and demeanorUpbeat and positive team player attitudeStrong judgment and solutions-orientedProactive customer service approachMicrosoft and computer knowledgeBringing your ideas, creativity, enthusiasm and high standards for resident care