Receptionist

BELFOR Holdings Inc.; Newark (DE); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

401(k) with match

Medical insurance

Dental insurance

Disability insurance

Life insurance

Employee Assistance Program

Paid holidays

Paid time off

Job summary

BELFOR Holdings Inc. in Newark, DE is seeking an administrative professional to handle front desk duties, answer calls, route inquiries, manage mail and deliveries, and support general office operations.

The role requires strong communication, reliable time management, and attention to detail, with a focus on safeguarding confidential information and providing excellent customer service. Prior office experience and familiarity with office equipment are a plus.

Qualifications

• 1+ years general office administration experience.
• Proven ability to multi-task in fast-paced office environment.
• Quick learner, detail oriented and self-motivated.
• Strong written and verbal communication skills.

Responsibilities

• Maintain professional presence while greeting visitors and answering calls.
• Use discretion when routing calls or providing information to callers.
• Monitor visitor access and issue passes when required.
• Manage main fax machines, assist users, send/receive faxes, and route documents.
• Create and print fax cover sheets, memos, and reports as needed.
• Perform other clerical duties such as filing.

Skills

Customer service

Multi-tasking

Communication skills

Job description

BELFOR and BELFOR Franchise Group (BFG) offer competitive pay and a wide range of benefit options including, but not limited to, 401(k) with match, medical, dental, vision, disability, life insurance, an Employee Assistance Program, paid holidays, and paid time off.

Position Overview

Qualified candidate will operates multiline telephone system to answer incoming calls and directs callers to appropriate personnel, ordering of supplies and sort and distribution of incoming mail as well as outgoing overnight delivery services.

Job Duties

• Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.
• Takes messages or transfers calls to voice mail when appropriate personnel are unavailable.
• Answers questions about organization and provides callers with address, directions, and other information.
• Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
• Receives, sorts, and routes mail, and maintains and routes publications
• Orders, receives, and maintains office supplies.
• Comprehensive understanding of customer service, principles and practices
• Work under time constraints to meet specific timelines
• Attention to detail and keen sense of safeguarding other people's property and information

Responsibilities

• Responsible to maintain a professional presence while greeting visitors and answers calls.
• Use discretion as necessary when routing calls or providing information regarding the organization to callers.
• Monitors visitor access and issues passes when required.
• Manages the main fax machines, assists users, sends faxes, and retrieves and routes incoming faxes.
• Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.
• Performs other clerical duties as needed, such as filing.

Qualifications

• 1+ years general office administration experience
• Proven ability to multi-task in fast-paced office environment
• Quick learner, detail oriented and self-motivated
• Construction or insurance industry experience preferred.
• Strong written and verbal communication skills

Physical Demands

• Occasional lifting from 5-40 lbs, unassisted (from 0-15% of the time)
• Sitting for extended periods of time
• Manual dexterity needed for keyboarding and other repetitive tasks
• The ability to bend, crouch, or stand as necessary.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer

The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest, and will not be available to managers making hiring decisions. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question. Thank you for your voluntary cooperation.