Receptionist

Plumbing Professors; Newark (DE); On-site; USD 36,000 - 48,000; Full time

Job summary

BELFOR Franchise Group (BFG) is seeking a friendly, organized front desk/administrative assistant in Newark, DE. The role handles phone inquiries, visitor reception, mail, and general clerical tasks to support daily operations.

The ideal candidate has 1+ years of office administration experience, strong communication skills, and the ability to multitask in a fast-paced environment. This position offers a stable work schedule and opportunities to contribute across teams.

Qualifications

• 1+ years general office administration experience.
• Proven ability to multi-task in fast-paced office environment.
• Quick learner, detail oriented and self-motivated.
• Construction or insurance industry experience preferred.
• Strong written and verbal communication skills.

Responsibilities

• Greet visitors professionally and answer calls, routing to the appropriate personnel.
• Monitors main phone system and messages; directs inquiries as needed.
• Manage mail, shipments, and office supplies; support fax operations.
• Coordinate with staff to ensure timely responses and information flow.
• Perform general clerical duties such as filing and document preparation.

Skills

Customer service

Multi-tasking

Detail oriented

Written & verbal communication

Job description

BELFOR and BELFOR Franchise Group (BFG) offer competitive pay and a wide range of benefit options including, but not limited to, 401(k) with match, medical, dental, vision, disability, life insurance, an Employee Assistance Program, paid holidays, and paid time off.

Position Overview

Qualified candidate will operates multiline telephone system to answer incoming calls and directs callers to appropriate personnel, ordering of supplies and sort and distribution of incoming mail as well as outgoing overnight delivery services.

Job Duties

• Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.
• Takes messages or transfers calls to voice mail when appropriate personnel are unavailable.
• Answers questions about organization and provides callers with address, directions, and other information.
• Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
• Receives, sorts, and routes mail, and maintains and routes publications
• Orders, receives, and maintains office supplies.
• Comprehensive understanding of customer service, principles and practices
• Work under time constraints to meet specific timelines
• Attention to detail and keen sense of safeguarding other people's property and information

Responsibilities

• Responsible to maintain a professional presence while greeting visitors and answers calls.
• Use discretion as necessary when routing calls or providing information regarding the organization to callers.
• Monitors visitor access and issues passes when required.
• Manages the main fax machines, assists users, sends faxes, and retrieves and routes incoming faxes.
• Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.
• Performs other clerical duties as needed, such as filing.

Qualifications

• 1+ years general office administration experience
• Proven ability to multi-task in fast-paced office environment
• Quick learner, detail oriented and self-motivated
• Construction or insurance industry experience preferred.
• Strong written and verbal communication skills

Physical Demands

• Occasional lifting from 5-40 lbs, unassisted (from 0-15% of the time)
• Sitting for extended periods of time
• Manual dexterity needed for keyboarding and other repetitive tasks
• The ability to bend, crouch, or stand as necessary.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer

The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest, and will not be available to managers making hiring decisions. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question. Thank you for your voluntary cooperation.