Receptionist

NYC POLICE PENSION FUND; New York (NY); On-site; USD 42,000 - 52,000; Full time

Job summary

New York City Police Pension Fund is seeking a Clerical Associate to greet visitors, verify identifications, and manage the front desk at our Broadway location. The role emphasizes accuracy, customer service, and professional conduct in a government office environment.

The position requires a four-year high school diploma or equivalent and basic typing speed; responsibilities include maintaining logs, routing calls, and supporting security procedures during drills and events.

Qualifications

• A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
• Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.
• Experience in clerical roles with strong customer service and front-desk duties.

Responsibilities

• Greet visitors with courtesy, professionalism and a welcoming demeanor.
• Verify identification of all visitors and issue temporary visitor IDs using a computerized camera system.
• Manage and maintain the front desk area ensuring visitors are promptly assisted.
• Maintain an accurate and up-to-date visitor log.
• Answer and route incoming calls to appropriate units or personnel.
• Monitor live security camera feeds.
• Ensure staff and visitors display valid identification on-site.
• Provide support during fire drills and emergency evacuation procedures as directed.
• Immediately report safety concerns or suspicious behavior to the Director of Security.
• Assist with special projects or additional tasks, as assigned by the Director of Security or the Chief of Staff.

Skills

Verbal communication

Basic computer skills

Organizational skills

Professional appearance

Education

High school diploma or equivalent

Job description

About the New York City Police Pension Fund
The New York City Police Pension Fund (NYCPPF or the “Fund”) is dedicated to providing superior service to its 33,000 active members and 53,000 retired members of the New York City Police Department. We remain committed to providing courteous, professional service by providing customized attention throughout our lifelong partnership with the uniformed staff of the NYPD and their families. We are looking for individuals with passion, dedication and commitment to excellence and innovation who are interested in adding to our dynamic and collaborative work environment. Visit the NYC PPF Website to learn more.
Job Description
The Security/Facilities unit is responsible for keeping the facility clean and ensuring proper functioning of all equipment while greeting and directing all members/visitors of the Fund.

• Greeting all visitors with courtesy, professionalism and a welcoming demeanor
• Verify identification of all visitors and issue temporary visitor ID’s using a computerized camera system;
• Manage and maintain the front desk area ensuring that all visitors are promptly and properly assisted;
• Maintain an accurate and up to date visitor log;
• Answer and route incoming calls to appropriate units or personnel;
• Monitor live security camera feeds;
• Ensure and observe that all staff and visitors display valid identification while on-site;
• Provide support during fire drills and emergency evacuation procedures as directed;
• Immediately report safety concerns or suspicious behavior to the Director of Security;
• Assist with special projects or additional tasks, as assigned by the Director of Security or the Chief of Staff.

Work Location: 233 Broadway, New York, NY 10279
Shift: 10:00 AM – 6:00 PM

Candidates must be permanent or reachable on a viable civil service list in the Clerical Associate title to be considered for this position unless you are applying through the 55-a program.

Salary: The hiring rate being offered for this position is $47,000. The salary is non-negotiable.

NOTE: This is a full-time on-site position. The incumbent will be required to report to the office on a regular basis with no option to telework. You will be required to wear a company-provided uniform shirt during working hours.

A career with the New York City government provides employees with a comprehensive benefits package. As a City employee, you and your family will have access to a range of benefits that are designed to make your City career very rewarding, including a Pension Plan with the New York City Employee’s Retirement System that offers health insurance benefits upon retirement. Please speak with your Human Resources Representative to learn more.

CLERICAL ASSOCIATE - 10251

Minimum Qualifications

Qualification Requirements
A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
Skills Requirement
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

Preferred Skills

• Excellent verbal communication skills
• Proficient in basic computer skills
• Strong organizational skills
• Maintains professional appearance and demonstrates appropriate social skills.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.