Receptionist

Opensity solutions; New York (NY); Hybrid; USD 2,893,000 - 3,582,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off

Job summary

Opensity Solutions is hiring a friendly Receptionist/Administrative Assistant to join our hybrid team. You will greet guests, manage meeting rooms, handle billing and invoicing, and support IT/AV tasks in a client-focused environment.

The role blends front desk duties with administrative and financial coordination. The ideal candidate has strong hospitality skills, experience with billing and invoicing, and proficiency in MS Office.

Qualifications

• Customer service orientation with a polished, professional presence.
• Experience with billing, invoicing, or financial data entry preferred.
• Proficiency in Microsoft Office Suite and billing software (Emburse).

Responsibilities

• Greet and assist guests, manage reception areas, and coordinate meetings and events.
• Support billing and invoicing processes, track overdue payments, and assist with monthly reconciliation.
• Provide basic IT/AV support and coordinate room tech and equipment.

Skills

Customer service

Hospitality

Multitasking

Organizational skills

Professional presence

Education

High school diploma

Associate's degree

Hospitality training

Tools

Emburse

MS Office Suite

Excel

Job description

About Us:Opensity Solutions is the largest tech‑enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services.Our Mission:Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.We are seeking a friendly, service-driven Receptionist/Administrative Assistant with strong skills in hospitality, billing, and invoicing to join our team. This hybrid role blends front desk responsibilities with administrative support and financial coordination. The ideal candidate is warm, detail-oriented, and thrives in a customer-facing environment where exceptional service is a priority.Key ResponsibilitiesReception & Hospitality DutiesGreet and welcome guests, clients, and vendors with a warm, professional demeanor.Offer beverages or assistance to visitors upon arrival.Maintain a tidy and welcoming reception area, reflecting the organization's brand and values.Manage reservations for meeting rooms and prepare them for client visits (refreshments, materials, cleanliness).Provide concierge-style service to visitors and staff, anticipating needs and delivering thoughtful solutions.Support the coordination of company events, catering, and client hospitality needs.Serve as a point of contact for travel arrangements, accommodation, and visitor itineraries (if applicable).Administrative SupportAssist with data entry, document preparation, and internal communication.Monitor office supplies and place orders as needed.Maintain organized electronic and physical filing systems.Support onboarding and training materials for new staff.Liaise with vendors, service providers, and building management as needed.Billing & InvoicingPrepare and issue invoices accurately and promptly.Track and follow up on overdue payments.Follow up on outstanding balances and manage account communications.Record financial transactions and support monthly reconciliation.Use billing/invoicing software (Emburse) to maintain accurate records.Assist with reporting, expense tracking, and budget support as requested.IT SupportServe as first point of contact for basic IT and AV troubleshooting in the reception and conference areas (Wi-Fi, video conferencing, printers, monitors).Set up and test conference room technology ahead of meetings and client visits.Escalate unresolved technical issues to the IT department and follow up to ensure timely resolution.Maintain a working knowledge of office equipment (copiers, phones, badge/access systems) and coordinate service calls as needed.QualificationsHigh school diploma or equivalent; Associate's degree or hospitality training a plus.Previous experience in a receptionist, administrative, or front-of-house hospitality role.Strong customer service orientation with a polished, professional presence.Experience with billing, invoicing, or financial data entry preferred.Proficiency in Microsoft Office Suite (Excel, Word, Outlook).Excellent interpersonal, organizational, and multitasking skills.Calm under pressure and adept at managing high-traffic situations.Work EnvironmentOffice or hospitality-focused environment.Professional dress code and conduct expected.May include occasional overtime during peak periods or events.The Compensation range for this role is 21.00 to 26.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.All eligible employees receive access to a comprehensive benefits package, including:Medical insuranceDental insuranceVision insurance401(k) retirement planPaid Time Off (PTO)#LI-KB1Opensity is committed to fostering an inclusive, equitable, and accessible workplace. We believe diverse perspectives strengthen our teams and the work we do for our clients.Opensity provides equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, religion or creed, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, ancestry, citizenship, disability, family status, marital status, source of income, record of offences, or any other characteristic protected under applicable federal or provincial human rights legislation.We are committed to fair and barrier free recruitment, selection, and employment practices, and to providing reasonable accommodation throughout the hiring process and employment lifecycle, in accordance with applicable human rights legislation.Candidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided.