Receptionist

AristaCare at Edison; New Jersey; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Rates

401(k) Retirement Plan

Healthcare benefits (medical, dental,

Job summary

AristaCare Edison is seeking a Receptionist to greet visitors and provide exceptional customer service. The role involves answering calls, directing inquiries, and maintaining a welcoming environment in a nursing facility setting.

The position is full-time, 8a-4p, Monday-Friday, with responsibilities including clerical support, resident listings, and confidentiality of resident information. Prior nursing facility experience is preferred, and a strong commitment to accuracy and teamwork is

Qualifications

• Must have a high school diploma or equivalent.
• At least 3 months in a clerical position or completed secretarial program.
• Experience in a nursing facility preferred.

Responsibilities

• Receive inquiries and provide information according to policies and procedures.
• Maintain current resident listings by name, room number, and on-call contacts.
• Refer calls to Nurse Supervisor/Charge Nurse as needed.
• Report suspicious persons or information to supervisor immediately.
• Assist with administrative duties (typing, filing, posting accounts).
• Attend and participate in in-service training programs as directed.
• Use office supplies efficiently to avoid waste.
• Maintain confidentiality of resident care information.

Skills

Clerical experience

Customer service

Call handling

Education

High school diploma or equivalent

Job description

This is an official AristaCare Talent Acquisition job posting. Candidates who apply through this posting will work directly with our in-house Talent Acquisition Team throughout the recruitment process — not through a third-party staffing or recruitment agency.

The Receptionist is responsible for greeting visitors and delivering exceptional customer service assistance. This entails answering calls and fielding them, accordingly, addressing visitor questions and needs, and providing an overall welcoming environment. This oftentimes includes clerical support in an efficient manner in accordance with established procedures, and as directed by your supervisor.

Available Shift: Full-time, 8a-4p Monday-Friday

Responsibilities

• Receive inquiries and release information in accordance with established policies and procedures.
• Maintain a current file/listing of residents by name and room number, emergency phone members of on-call personnel, department extensions, key personnel, etc.
• Maintain a current listing of critical residents and/or residents who may not receive phone calls due to their condition. (May refer such calls to Nurse Supervisor/Charge Nurse.)
• Report suspicious persons/information to supervisor immediately.
• Assist with administrative duties as directed. (Includes typing, filing, posting accounts, etc.)
• Attend and participate in in-service educational classes and on-the-job training programs as directed.
• Use office supplies in an efficient manner to avoid waste.
• Maintain confidentiality of all pertinent resident care information to assure resident rights are protected.

Requirements

• Must Possess, as a minimum, a high school grade education or its equivalent.
• Must have at least 3-month (s) experience in a clerical position, or successfully completed a secretarial science program form an accredited school
• Experience in a Nursing Facility preferred

We are proud to offer:

• Competitive Rates
• 401(k) Retirement Plan
• Healthcare benefits (medical, dental and vision)
• Paid time off

More about us on: www.aristacare.com