Receptionist

Fisher Phillips; Nashville (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Fisher Phillips, a premier labor and employment law firm, is seeking a skilled Receptionist to support our Nashville office. The role emphasizes phone/visitor management, mail handling, and conference room coordination to ensure seamless client service.

Ideal candidates have five years’ receptionist experience, a high school diploma (college degree preferred), and proficiency with MS Office and desk management systems.

Qualifications

• High school diploma required (college degree preferred).
• Minimum of five years of experience as a receptionist.
• Desksite or other comparable document management system; Word, Outlook, PowerPoint, Concur, and Excel.
• Basic PC skills; able to use phone system, copier, scanner, fax, and printer.
• Communicates with clients, opposing counsel, vendors, and firm personnel clearly and professionally.

Responsibilities

• Phone and visitor management: answer calls, transfer, greet visitors, assist with needs.
• Mail and package handling: receive, log, distribute mail and faxes.
• Conference room and office management: maintain calendar and setup rooms.
• Administrative support: manage logs, intake forms, create client files, assist with timesheets.
• Confidentiality and communication: handle sensitive information discreetly for attorneys.

Skills

Phone etiquette

Visitor management

Administrative support

Confidentiality

Education

High school diploma

College degree preferred

Tools

Desksite

Microsoft Word

Outlook

PowerPoint

Concur

Excel

Job description

(Nashville, Full-time, On-Site)

Fisher Phillips, a premier international labor, and employment law firm is seeking a skilled and experienced Receptionist to join our team. In this essential role, you will contribute to the seamless operation of our services, providing crucial support to our department in delivering exceptional client service and maintaining our commitment to excellence.

Key Responsibilities

• Phone and Visitor Management: Answer phones, transfer calls to appropriate employees, and take messages when necessary. Greet and assist visitors by offering drinks, providing parking validation stamps, copying documents, and addressing other needs.
• Mail and Package Handling: Accept and sign for incoming packages, open, stamp, log, and distribute mail. Process all incoming faxes, notify recipients via email, and ensure proper distribution of faxes.
• Conference Room and Office Management: Maintain the office calendar, schedule meetings, and set up conference rooms. Ensure a clean, organized, and pleasant appearance of the reception area and lobby.
• Administrative Support: Manage subpoena log, closed file inventory log, parking log, and fax log. Maintain new matter intake forms, create client files, and assist with secretarial projects such as timesheet entry and document preparation.
• Confidentiality and Communication: Handle confidential information with discretion and maintain knowledge of each attorney's preferences for conveying information to guests and callers.
• General Office Duties: Perform general administrative, office, and clerical tasks as needed.

Requirements

• Minimum of a high school diploma required (College degree is preferred, but not required).
• Minimum of five years of experience as a receptionist required.
• Desksite or other comparable document management system, Word, Outlook, PowerPoint, Concur, and Excel.
• Possess basic PC skills; ability to use phone system, copier, scanner, fax, and printer.
• Effectively and professionally communicates with clients, opposing counsel, vendors, and firm personnel through concise and accurate written communications.
• Exhibits confident and professional verbal communication skills.

Why Join Us

At Fisher Phillips, we recognize that exceptional talent is the foundation of our success, enabling us to deliver outstanding service to both our internal and external clients. Joining our team means collaborating in a professional yet dynamic environment that leverages cutting-edge technology. Our leadership is committed to fostering your professional growth and providing opportunities to challenge yourself in meaningful ways.

We believe in rewarding talent with more than just a competitive salary. Our comprehensive benefits package includes health, dental, and vision insurance, a 401(k) with profit sharing, generous paid time off, and holidays.

Your well-being is our priority. We offer 24/7 telehealth services, a variety of wellness programs, and additional optional benefits designed to support your unique lifestyle. At Fisher Phillips, you’ll find a workplace that values your health, happiness, and continued professional development. To learn more about our firm, visit us at www.fisherphillips.com.

Equal Opportunity Employer

Fisher Phillips is committed to providing equal employment opportunities to all employees and applicants, regardless of race, ethnicity, religion, sex (including related medical conditions), gender, sexual orientation, national origin, citizenship status, veteran status, marital status, pregnancy, age, disability, or any other protected status, in compliance with all applicable laws.

The statements in this position description are not necessarily all-inclusive. Additional duties and responsibilities may be assigned, and requirements may vary from time to time.