Receptionist

Masonicare Corp; Mystic (CT); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Per Diem

Job summary

Masonicare at Mystic in Mystic, CT seeks a friendly Receptionist to greet visitors, residents and callers, and coordinate front-desk activities.

This per diem role requires strong communication, basic clerical skills, and the ability to manage inquiries, schedules, and messages in Meditech/Outlook as applicable.

Qualifications

• High School diploma or equivalent required.
• Strong reading and writing skills essential.
• Excellent communication and front-desk manners.

Responsibilities

• Greets visitors, residents and callers and provides directions.
• Assists with scheduling and coordinating transportation and appointments.
• Maintains reception area and calendar for guest room reservations.
• Receives and routes messages, packages and flowers to residents or staff.
• Maintains files on resident requests and relevant information per procedures.
• Assists with daily clerical tasks and administrative duties as needed.
• Handles emergencies by notifying appropriate personnel and directing accordingly.
• Provides compassionate support to residents and reports issues to on-duty Director.
• Maintains maintenance/housekeeping work orders and related records in Meditech and Outlook.
• Performs other duties as assigned by supervisor.

Skills

Reading & writing skills

Education

High School or equivalent

Job description

Receptionist

Masonicare at Mystic - Mystic, CT

Per Diem

The receptionist greets, assists and directs visitors, residents and other callers.

Essential Duties and Responsibilities:

• 1. Maintains established departmental policies and procedures, objectives, quality assurance program and safety standards.
• 2. Provides assistance, guidance and direction to visitors and residents. Ascertains the nature of their business; assists and/or directs visitors and residents to various locations in the community when appropriate. Calls for an escort when necessary.
• 3. Receives messages, flowers, newspapers and other items and notifies appropriate personnel. ; delivers or arranges for the delivery of items to residents and appropriate personnel.
• 4. Maintains files on resident’s requests for meal service as well as other needs. Maintains directory and files on current residents, their locations, status and other pertinent information according to established procedure.
• 5. Assists in care and maintenance of department equipment and supplies.
• 6. Participates in educational programs and inservice meetings; attends meetings as required.
• 7. Handles all incoming emergencies through Call-for-Aid System. Notifies and directs appropriate personnel.
• 8. Serves as “hand holder” to upset residents. Also serves as “front of the house” eyes and ears, reporting issues of importance to the Director on duty.
• 9. Schedules resident transportation requests in to Meditech
• 10. Inputs maintenance and housekeeping work orders into Meditech
• 11. Maintains Outlook calendar for guest room reservations
• 12. Fills in as needed for Administrative Assistants
• 13. Sorts and distributes all incoming correspondence
• 14. Assists staff with administrative duties and requests
• 15. Receives in daily prescriptions from pharmacies
• 16. Inputs and prints maintenance/housekeeping work orders. Schedules and input transportation requests.
• 17. Complete monthly resident anniversary cards and weekly mailing of verbiage to board members.
• 18. Keeps reception area neat and clean in view of all guests.
• 19. Performs other duties as assigned.

Qualifications:

Education: High School or equivalent

Experience: Reading and writing skills