Receptionist

Inpro; Muskego (WI); On-site; USD 26,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Generous company 401(k) contributions

Flexible spending account

Tuition reimbursement

Generous paid time off

Employee assistance program

Vision insurance

Employee discount

Life insurance

Referral program

Monthly bonus Opportunities

Job summary

Inpro in Muskego, WI is seeking a friendly receptionist to manage a cloud-based phone system and greet visitors. You will answer calls, screen and direct inquiries, and support multiple departments with administrative tasks.

The role emphasizes professionalism, teamwork, dependability, and strong communication. Working hours are 8:30 am–5:00 pm, four days per week, with one day off rotating.

Qualifications

• High School Diploma or GED preferred.
• Clear and effective verbal and written communication skills.
• Ability to handle several tasks simultaneously.
• Good judgment.
• Personal development.

Responsibilities

• Answer, screen and direct calls professionally, accurately and promptly.
• Greet and direct visitors, customers, guests and deliveries.
• Prepare visitor badges, Wifi guest passes, and safety glasses for guests.
• Take messages off of night service and distribute.
• Distribute faxes via email.
• E-mail daily Out List.
• Sort daily mail and distribute.
• Mail checks and invoices for Finance.
• Post outgoing mail.
• Assist with mailings (catalogs, samples, etc.) as required.
• Occasionally work extra days to cover for each other’s time off.
• Update & distribute phone directory.
• Update employee mailboxes.
• All other duties as assigned.

Skills

Verbal communication

Written communication

Multitasking

Dependability

Professionalism

Teamwork

Good judgment

Personal development

Interpersonal skills

Time management

Education

High School Diploma or GED

Tools

8x8 Cloud Based

Microsoft Office

Netsuite

Verkada Cloud Based

Ruckus Cloud

Job description

This position exists to operate a telephone system that is cloud based. Receptionists are primarily responsible for answering incoming calls for the entire company. They are also responsible for assisting vendors and visitors throughout the day, as well as performing other administrative projects for other departments throughout the company. The hours for this position are 8:30 am to 5:00 pm, four days per week. The schedule rotates, with either Tuesday or Thursday designated as the day off.

Primary Duties:

• Answer, screen and direct calls professionally, accurately and promptly.
• Greet and direct visitors, customers, guests and deliveries.
• Prepare visitor badges, Wifi guest passes, and safety glasses for guests.
• Take messages off of night service and distribute.
• Distribute faxes via email.
• E-mail daily Out List.
• Sort daily mail and distribute.
• Mail checks and invoices for Finance.
• Post outgoing mail.
• Assist with mailings (catalogs, samples, etc.) as required. (Fed Ex/ Next Day Air, etc.)
• Occasionally work extra days to cover for each other’s time off.
• Update & distribute phone directory.
• Update employee mailboxes.
• All other duties as assigned

Job Specifications:

• High School Diploma or GED preferred
• Professionalism
• Teamwork
• Dependability
• Clear and effective verbal and written communication skills
• Ability to handle several tasks simultaneously
• Good judgment
• Personal development
• Ability to work with a variety of personalities and cultures
• Ability to complete projects in a timely manner

Equipment / Software:

• 8x8 Cloud Based
• Microsoft Office
• Netsuite
• Verkada Cloud Based
• Ruckus Cloud

Benefits:

• Health insurance
• Dental insurance
• Generous company 401(k) contributions
• Flexible spending account
• Tuition reimbursement
• Generous paid time off
• Employee assistance program
• Vision insurance
• Employee discount
• Life insurance
• Referral program
• Monthly bonus Opportunities

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.