Receptionist

MOREHEAD CITY TREATMENT CENTER, LLC; Morehead City (NC); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

401(k)

Paid time off

Job summary

Morehead City Treatment Center, LLC is seeking a front desk associate to ensure high-quality client service and smooth front-desk operations. You will greet clients, collect payments, and coordinate with the clinical team while maintaining client confidentiality under federal law.

The role requires a High School Diploma and at least 1 year of customer service/front desk experience; sobriety is required if in recovery.

Qualifications

• High School Diploma required; 1 year of customer service/front desk experience preferred.
• Recovery: at least 3 years of continuous sobriety if in recovery.
• Ability to work independently and with a team; maintain professional ethics.

Responsibilities

• Check in clients and accurately collect payments.
• Balance cash drawer and report summaries to Program Director.
• Greet clients and visitors, directing them to the appropriate personnel.

Skills

Customer service

Front desk

Cash handling

Education

High School Diploma

Job description

SUMMARY:

Responsible for quality care of clients and visitors at the front desk. Reports to Program Director applicable client information pertaining to the collection of client payments. Maintains client confidentiality in federal laws.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Other duties may be assigned.

• Accurately checks in clients with accurate collection of payments.
• Balances cash drawer and reports summary to Program Director.
• Greets clients and visitors, directing them to the appropriate personnel as needed.
• Answers phones and takes messages as necessary.
• Updates client job board daily.
• Basic office tasks to include: date entry, copying, filing, and faxing.
• Report to Program Director when supplies are needed.

SUPERVISORY RESPONSIBILITES:

None. Reports to Program Director and works closely with all clinical team.

Qualification Requirements

• High School Diploma with at least one-year customer service/ front desk experience. If in recovery, at least 3 years continuous sobriety required.
• Ability to work independently as well as with the team.
• Ability to maintain high level of professional ethics.

Language Skills

• Ability to read and follow instructions.
• Ability to effectively present information to clinical team.

Job Type:

Full-time.

Benefits

• 401(k).
• Paid time off.

Schedule:

Monday-Friday 5:15am - 12:30pm.