Receptionist

Aljoya Mercer Island; Mercer Island (WA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical/vision/prescription drug plan

Dental plan

Life and AD&D insurance

Flexible Spending Accounts

401(k) retirement plan with match

Vacation and holidays

Paid sick time

Employee Assistance Program

Longevity bonuses

Employee discount programs

Discounted ORCA commuter pass

Job summary

Era Living is seeking a full-time Receptionist at the Aljoya Mercer Island community in Mercer Island, WA. The role supports the administration team with front desk duties, calls, and visitor coordination, with a Sunday-Thursday 3:00 PM–11:00 PM schedule.

The position requires strong communication, multitasking, and computer skills, plus a positive, customer-service oriented approach. Competitive benefits and growth opportunities are offered.

Qualifications

• Experience providing front desk support and phone screening.
• Comfortable with a fast-paced environment and multi-tasking.
• Proficient in MS Office applications and data entry accuracy.

Responsibilities

• Answers phones and directs calls
• Greets visitors and residents and guides them appropriately
• Ensures front desk standards are followed
• Responds to emergencies
• Completes clerical support duties as assigned

Skills

Communication

Multitasking

Data entry

MS Office

English

Phone etiquette

Education

First Aid Certification

CPR Certification

6 months reception experience

Tools

Outlook

Word

Excel

Internet Explorer

Job description

Aljoya Mercer Island -

$21.30 - $23.30 per hour | Great benefits! Free meals!

Era Living is seeking a full-time Receptionist to become the newest member of our Administration team located in our Aljoya Mercer Island community, Mercer Island, WA. Available shifts will be scheduled Sunday - Thursday, 3:00PM to 11:00PM.

Competitive Compensation/Benefits Package Includes:

• Medical/vision/prescription drug plan


• Dental plan


• Life and Accidental Death & Dismemberment insurance


• Flexible Spending Accounts for health care and dependent care


• 401(k) retirement plan with generous company match (eligibility contingent on age requirement)


• Progressive vacation package starting at 7 days per year


• 8 paid holidays per year; double pay for holidays worked


• 1 hour paid sick time for every 40 hours worked


• Employee Assistance Program


• Longevity bonuses


• Employee discount programs


• Discounted ORCA commuter pass

Primary Responsibilities:

Answers phones, ensures that the main console is attended at all times, responds to all emergency situations.

Essential Duties and Responsibilities:

• Answers phones and directs calls


• Greets visitors and residents and guides them appropriately,


• Ensures that all standards and job functions for the front desk are being followed


• Responds to all emergency situations


• Completes clerical support duties when assigned

Required Knowledge, Skills, and Abilities:

• Ability to communicate clearly and appropriately with residents, families, care-team members, staff, volunteers and visitors


• Ability to handle multiple duties simultaneously


• Experience using computers: Microsoft Office Suite – Outlook, Word, Excel, Internet Explorer; Data entry and accuracy skills


• Ability to read, write and communicate in English


• Ability to pass DSHS background check, required

Education and Experience:

• 6 months of reception experience, preferred


• Current certification (or willingness to obtain) certification in First Aid and CPR.

About Era Living:

If you are passionate about improving the quality of life for older adults and exemplify a values based approach to your work, demonstrating integrity, credibility, consistency, strong team orientation, and outstanding communication, we welcome your application!

Era Living was voted “2023/2024/2025 Winner: Best in the Pacific Northwest – Senior Community” by the Seattle Times.

#eraliving