Executive Director

Era Living, LLC; Mercer Island (WA); On-site; USD 120,000 - 140,000; Full time

Benefits offered by this job

Medical/vision/prescription drug plan

Dental plan

401(k) retirement plan with company match

Progressive vacation package

Employee Assistance Program

Leadership bonuses

Longevity bonuses

Flexible Spending Accounts

Job summary

A premier senior living community is seeking an Executive Director to lead operations, ensuring high-quality care and resident-centered services. This role requires 5 years of management experience, preferably in the retirement or hospitality industry, and offers a competitive salary up to $140,000 annually with extensive benefits. Ideal candidates will have strong organizational skills and the ability to foster positive relationships within the community.

Qualifications

• Experience in retirement-living, assisted-living, or hospitality industries is required.
• Certification requirements to be met as per state agency guidelines.
• Ability to pass DSHS background check is required.

Responsibilities

• Provide 24-hour leadership for community operations.
• Manage hospitality and service delivery goals.
• Oversee the sales and marketing department.
• Ensure compliance with regulatory standards.
• Develop and implement efficient care systems.

Skills

Supervision of staff

Fiscal responsibility

Business strategies understanding

Good judgment

Problem solving

Computer literacy (Word and Excel)

Able to communicate in English

Education

5 years' experience in Operations Management

Bachelor's degree (health-related, business, or gerontology)

Job description

$120,000 - $140,000 annually | Unique Opportunity! Great Benefits!

Era Living is seeking full-time Executive Director to become the newest member of our Senior Leadership team. We are offering a unique opportunity to manage one of our premier, high occupancy communities – Aljoya Mercer Island. Aljoya Mercer Island offers a blend of high-end style, local flair, and exceptional care services in beautiful retirement community. Available shifts will be scheduled Monday - Friday, 09:00am - 05:30pm, must be able to work periodic evenings and weekends.

Competitive Compensation and a Complete Benefits Package including:

• Medical/vision/prescription drug plan
• Dental plan
• Life and Accidental Death & Dismemberment insurance
• Long-Term Disability insurance
• Flexible Spending Accounts for health care and dependent care
• 401(k) retirement plan with generous company match (eligibility contingent on age requirement)
• Progressive vacation package starting at 15 days per year
• 8 paid holidays per year
• 1 hour paid sick time for every 40 hours worked
• Employee Assistance Program
• Leadership bonuses
• Longevity bonuses
• Employee discount programs
• DiscountedCA commuter pass

Primary Responsibilities:

The Executive Director is responsible for providing 24-hour leadership and direction for overall community operations, ensuring delivery of quality care and resident-centered services in accordance with company policies and governing regulations. This role actively manages hospitality and service delivery goals for the community establishing a strategic plan to meet the financial objectives. As the Executive Director, you will lead the community, implementing organizational goals, fostering positive relationships with staff and residents, and promoting Era Living’s mission, philosophy, and values in all internal and external interactions.

• Responsible for all aspects of the sales and marketing department including participating as an individual contributor ensuring that the community census goals are met and maintained.
• Ensures compliance of programs and facilities with regulatory agencies (city, state and federal). Stays informed and monitors standards and compliance.
• Provides leadership in developing and implementing systems for efficient and comprehensive service/care.
• Participates in state and national organizations instrumental in developing and giving guidance to long term care programs, policies and legislation.

Knowledge, Skills, and Abilities:

• Proven success in a management role including:
• Supervision of staff
• Fiscal responsibility
• A thorough understanding of business strategies
• Proven knowledge of personnel and business administration, public relations, and community based long-term care
• Able to develop and maintain effective working relationships with all residents, employees, family members, senior management, and visitors
• Strong organizational skills and attention to detail; ability to meet strict deadlines and manage multiple projects
• Good judgment and problem solving skills
• Sensitivity to the needs and concerns of older adults
• Ability to maintain resident and Era Living confidentiality
• Computer literacy with experience using Word and Excel
• Ability to read, write and communicate in English
• Ability to pass DSHS background check, required

Education and Experience:

• 5 years' experience in Operations Management in retirement-living, assisted-living or related hospitality industries, required.
• Bachelor's degree (health-related, business, or gerontology field), preferred.
• Must have current certification as specified by state agency or ability to obtain certification within state agency guidelines:
• Able to meet the requirements of the WAC (Washington Administrative Code) outlined in 388-78A-2520
• Caregiver Dementia & Mental Health Manager Training or able to obtain within three months of hire
• Fundamentals of Care or Home Care Aide certification or able to obtain within three months of hire

About Era Living:

If you are passionate about improving the quality of life for older adults and exemplify a values based approach to your work, demonstrating integrity, credibility, consistency, strong team orientation, and outstanding communication, we welcome your application!

Era Living was voted “2023/2024/2025 Winner: Best in the Pacific Northwest – Senior Community” by the Seattle Times.