Receptionist

The Farmstead at Medford; Medford Township (NJ); On-site; USD 2,066,000 - 3,031,000; Part time

Benefits offered by this job

Competitive salary

Flexible schedule

Free food & snacks

Job summary

The Farmstead at Medford is seeking a part-time Concierge (Receptionist) to greet residents and guests with warm hospitality and handle inquiries efficiently. You will support sales and events, manage phone calls, and assist with administrative tasks in a team-driven environment.

The role emphasizes outstanding service, first impressions, and ability to learn new computer systems. Weekend and weekday evening shifts are available, and meals are provided during shifts.

Qualifications

• High school diploma or GED required.
• Proactive problem-solver with ability to multi-task.
• Professional, courteous communication for residents and guests.
• Familiarity with local community preferred.
• Experience in customer service or hospitality is a plus.
• Proficient with Microsoft Office; Canva knowledge is a plus.
• Willingness to learn new computer-based applications.

Responsibilities

• Interact with Residents and Guests; answer phone; assist with events and administrative tasks.
• Be the go-to person and deliver a strong first impression to visitors of the community.
• Anticipate needs of Residents, Guests, and Team Members.
• Monitor and respond to emergencies.
• Serve a senior population with quality service.
• Support core values of Respect, Kindness, and Service excellence.
• Perform other duties as assigned.

Education

High school diploma or GED

Tools

Microsoft Office

Canva

Job description

Benefits

• Competitive salary
• Flexible schedule
• Free food & snacks

Senior Living Community in Medford, NJ

The Farmstead at Medford (an Independent Living Senior Community) is accepting applications for part-time Concierge (Receptionists) to join our team! We offer a first-class experience for residents and their guests. Our Concierge Team delivers outstanding service to our residents, focusing on first impressions for all who enter our community. The Concierge is committed to ensuring that all inquiries (from residents, families, guests) are handled promptly, efficiently and with courteous respect. The Concierge is proficient in Microsoft Office and is eager to learn other computer apps and systems that support the community operations. The Concierge reports to the Sales and Marketing Director, supports the Leadership Team and sales, places priority on service excellence, resident satisfaction and delivering outstanding hospitality (in a warm and professional manner) for all guests who call or visit our community.

Schedule weekdays and weekends available
Various shifts – weekend days (8AM to 4PM) and evenings (4PM to 8PM) & weekday evenings (4PM to 8PM)
Associates are offered a delicious meal during their shift

Hospitality Standards

• We treat everyone with courteous respect.
• We listen and respond enthusiastically in a timely manner.
• We hold ourselves and one another accountable.
• We make all we encounter feel important.
• We embrace and value our differences.
• We maintain high levels of professionalism, both in conduct and appearance, always.

Responsibilities and duties

• You will assist in several different areas including interacting with Residents and Guests, answering the phone, marketing, administrative work, assisting with events,
• You will be the go-to person and provide a lasting first impression to visitors of the community while balancing and prioritizing various tasks and responsibilities.
• You will anticipate the needs of Residents, Guests, and Team Members of the community, including all visitors to our community.
• You will monitor and respond to emergencies.
• You will have the opportunity to serve a senior population and provide quality service for each resident we serve.
• You will join and support a team that lives by our Core Values of Respect, Kindness, and Service excellence.
• Perform all other duties assigned in an effective, timely and professional manner.

Qualifications

• A high School Diploma or equivalent (GED) is required.
• You take initiative, and are independent, a problem-solver, able to resolve inquiries.
• Ability to multi-task, balance team and individual responsibilities and respond promptly to resident and visitor needs while projecting resort-like hospitality.
• Knowledge of the local community, area, and region preferred.
• Previous work in customer service or hospitality.
• Proficient in Microsoft Office, preferred knowledge of Canva and comfortable learning other computer-based applications that support the operations of the community.
• Desire to support requests from the Executive Director and leadership team.
• Experience and interest in working in a team environment, supporting and caring for those we serve.

EOE