Receptionist

Baptist Memorial Health Care Corporation; Madden (MS); On-site; USD 30,000 - 40,000; Full time

Job summary

Baptist Memorial Health Care Corporation in Madden, Mississippi is seeking a skilled Administrative Support professional to manage communications and provide essential assistance to the clinic. You will be responsible for answering incoming calls, documenting patient needs, and ensuring smooth operations.

Ideal candidates should have at least 3 months of administrative support experience and excellent customer service skills. Basic computer literacy and strong communication abilities are essential for success in this role.

Qualifications

• 3 months of administrative support experience.
• Ability to navigate automated systems.

Responsibilities

• Answer incoming calls to the clinic.
• Provide administrative support to the clinic.
• Document patient calls accurately.

Skills

Administrative support experience

Phone etiquette

Customer service skills

Basic computer literacy

Education

Skill in communicating clearly and effectively

Job description

Overview

Answers incoming call to the clinic. Provides administrative support to the clinic. Performs other duties as assigned.

Responsibilities

• Demonstrates knowledge and understanding of the importance of the patient medical record as it relates to documenting patient calls.
• Demonstrates phone etiquette and proficiency while assessing the patients or family members needs when they call the clinic.
• Completes assigned goals

Specifications

Experience

Minimum Required

• 3 months of administrative support experience.

Preferred/Desired

• One year general office experience, preferably in a medical environment.

Education

Minimum Required

• Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties.

Special Skills

Minimum Required

• Basic computer literacy. Ability to navigate automated systems. Excellent customer service skills.

Licensure

• N/A