Receptionist

Ear, Nose & Throat Specialties, PC; Lincoln (NE); On-site; USD 30,000 - 40,000; Full time

Job summary

Ear, Nose & Throat Specialties, PC in Lincoln, Nebraska is seeking a Front Desk Receptionist responsible for greeting patients, handling data entry, and performing clerical tasks. The ideal candidate should have experience as a medical receptionist, knowledge of medical terminology, and proficiency in MS Office.

This role requires excellent organizational skills and the ability to manage sensitive patient information while maintaining a welcoming environment for patients.

Qualifications

• Proven work experience as a medical receptionist or in a similar role.
• Ability to handle sensitive patient information confidentially.

Responsibilities

• Greets patients as they arrive for appointments.
• Checks in patients and verifies personal and insurance information.
• Answers incoming calls and takes messages as needed.
• Maintains a clean workspace and waiting area.

Skills

Medical terminology knowledge

Organizational skills

Multitasking abilities

Proficiency in MS Office

Tools

Patient management software

Job description

The Front Desk Receptionist works in the clinic performing a variety of administrative duties pertinent to the beginning and end of the clinical encounter. The duties include, but are not limited to, greeting patients, data entry, answering phones and clerical work.

Patient Interactions

• Greets patients as they arrive for appointments
• Checks in patients under appropriate provider
• Verifies personal and insurance information
• Obtains a photo of patient for medical chart
• Assists patient with completing paperwork
• Collects appropriate co-pays and account balances
• Schedule new patient appointments as well as follow up appointments

Clerical Operations

• Answers incoming calls
• Take messages as needed
• Maintains a clean and safe workspace
• Notifies administration of supplies needed
• Keeps the waiting and reception areas clean and invitingCoordinating with medical staff to ensure efficient patient flow within the facility
• Performs additional duties, as assigned

Requirements

• Proven work experience as a medical receptionist or similar role
• Knowledge of medical terminologies, procedures and diagnosis
• Proficiency in MS Office and patient management software
• Excellent organizational and multitasking abilities
• Ability to handle sensitive patient information confidentially