Receptionist

Trinity Church & School; Lubbock (TX); On-site; USD 17,000 - 25,000; Part time

Job summary

Trinity Church & School in Lubbock, TX is seeking two part-time Front Desk Support team members to serve as the welcoming face of Trinity Central, Trinity School, and church operations. You will answer phones, screen guests, manage mail and deliveries, support staff with data entry and events, and help keep communications accurate and organized across departments.

These roles require reliability, discretion with confidential information, and the ability to work Mon-Thu with variable Friday

Qualifications

• High school diploma required.
• Minimum 3 yrs job related experience preferably non-profit environment.
• Proficiency in Microsoft Office (Word, Outlook and Excel) with the ability to learn new applications.
• Experience managing database information and software.
• Requires managerial, organizational, and interpersonal skills.
• Must have a high level of interpersonal skills and ability to handle sensitive and confidential situations.
• Some analytical ability is required to gather and summarize data, find solutions, and prioritize work.
• Excellent written and verbal communication skills, with an emphasis on direct end-user interaction.
• Must be a team player, with a strong desire to collaborate with others.
• A motivated self-starter with the ability to work under pressure, meet deadlines, and set priorities without direct supervision.

Responsibilities

• Open and close for the day, unlock/lock doors and oversee reception area.
• Receive and screen calls, take messages and relay information.
• Prepare for closures during holidays and events; update outgoing messages.
• Greet visitors and provide badges; coordinate with staff on arrivals.
• Maintain up-to-date staff contact information and church/school processes.
• Monitor activity in Trinity Central; oversee visitors and check-ins.
• Report maintenance or cleanliness needs for Trinity Central.
• Create cover procedures and update Google Drive.
• Assist departments with data entry, faxing, event payments, and registrations.
• Create employee and volunteer name badges.
• Manage daily mail and deliveries; coordinate package arrivals.
• Keep inventory and monitor stamp usage.

Skills

Microsoft Office

Data entry

Organizational skills

Interpersonal skills

Confidential handling

Education

High school diploma

Tools

Database software

Job description

Part-Time: 18-22 hours per week

Hiring 2 part-time positions

HOURS WORKED:

One position: Mon-Thur. 8:00am -12:30 and every other Friday 8:00am- noon

Second position: Mon-Thurs: 12:30pm - 5:00 and every other Friday 8:00am - noon

POSITION SUMMARY:

To serve the church as the front desk support for all of Trinity.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Front Desk

• Open and Closing for the day, i.e., unlocking/locking doors that the receptionist is responsible for opening, unlocking/locking up all equipment and supplies, making sure that the reception area is free of clutter, and the phones are on/off night mode.
• Receive and screen incoming calls, taking clear messages and accurately communicating information concerning Trinity Church.
• Prepare for church closings for holidays, staff chapel, and unexpected closings. Signage must be visible as well as outgoing phone messages need to be updated.
• Greet and direct Trinity Central/TCS/EEC visitors and guest, providing visitor badges as needed and contacting church staff of any arriving appointments as needed.
• Maintain up to date contact information for school and church staff regarding church/school business, i.e., phone extensions, on-call pastors contact info., ministry contacts
• Maintain a general awareness of all activity going on in Trinity Central. Visitors, Check-ins, security issues, etc
• Access and report needs regarding maintenance, cleanliness, etc., for Trinity Central.
• Maintain accurate and up to date knowledge of Trinity Church processes as well resources available to our congregation and public.
• Create processes so that others can easily cover in your absence and keep posted and updated on google drive.
• Assist various departments with administrative responsibilities and tasks such as data entry, faxing, taking ministry event payments and registrations, etc.
• Create name badges for church employees, ministry volunteers and visitors.
• Accept and separate mail daily as well as making sure outgoing mail goes out.
• Accept deliveries from postal services and vendors, contacting individuals of arriving packages.
• Keep inventory and track stamp usage
• Administratively support the needs of Congregational Care Team/Pastor
• Support other areas as needed with check requests and credit card statements.
• Must be a member or become a member of Trinity Church.

QUALIFICATIONS:

High school diploma required. Minimum 3 yrs job related experience preferably non-profit environment. Proficiency in Microsoft Office (Word, Outlook and Excel) with the ability to learn new applications. Experience managing database information and software. Requires managerial, organizational, and interpersonal skills. Must have a high level of interpersonal skills and ability to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact, and diplomacy. Some analytical ability is required in order to gather and summarize data for reports, find solutions to various issues, and prioritize work. Work requires continual attention to detail, establishing priorities and meeting deadlines. Excellent written and verbal communication skills, with an emphasis on direct end-user interaction. Must be a team player, with a strong desire to collaborate with others. A motivated self-starter with the ability to work under pressure, meet deadlines, and set priorities without direct supervision.