Receptionist

ADP, Inc.; Dumfries (VA); On-site; USD 21,000 - 22,000; Full time

Job summary

Church receptionist position in Dumfries, VA is seeking a friendly, organized front-desk professional to handle visitor greeting, telephony, and general administrative tasks. The role requires discretion, strong MS Office skills, and the ability to manage multiple tasks in a fast-paced church environment.

Responsibilities include calendar management, information desk support, printing announcements, and assisting the Church Business Administrator.

Qualifications

• Discreet and mature handling of church matters.
• Good phone skills and basic computer knowledge.
• Self-motivated, able to multi-task and learn quickly.

Responsibilities

• Welcomes on-site visitors and directs them to the right staff.
• Answers calls, forwards, and relays messages; maintains voice mail.
• Maintains the church calendar and information center.
• Prepares announcements, posters, and prints materials as requested.
• Posts approved messages on church social media.
• Provides clerical support and backup to the Executive Assistant.

Skills

Phone skills

Computers

Multi-tasking

Self-motivation

Initiative

MS Office

Education

High school diploma or GED

Tools

MS Office

PowerPoint

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Dumfries, VA, US

Salary Range: $15.00 To $16.80 Hourly

JobTitle:Receptionist

Department:Operations

ReportsTo:Church Administrator

FSLA Status:Full-Time, Hourly, and Non-Exempt

Hours:M-T; 8:30am - 4:30pm and Friday; 8:30-1:30pm

Reviewed:January 2026, Renee Woolfolk, CBA

Summary:Serves asthefirstpointofcontactformembersandguestsandisresponsible forallfront-deskadministrative support duties.

SkillsNeeded:Should be discreet and mature in handling church matters. Good phone skills, adept with computers, self motivated, can multi-task, and has basic knowledge of office practices and is friendly. Should be opentonewchallengesandnewlearningexperiences.Shouldbeaself-startercapableofinitiativeand independentwork.Shouldbeverycomfortablewithmulti-linetelephonesystem,computersandabletoeasily learnnew skills/applications.MustbeproficientwithMSOfficeproducts.

EssentialDutiesand Responsibilities

Visitors:Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel. Monitors visitor access into building during normal business hours.

Telephones:Answers incoming telephone calls, determines purpose of callers, announces call and forwards calls to appropriate personnel or department. Retrieves messages from main voice mail and forwards to appropriate personnel. Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable. Configures phone messaging as necessary.

Information Center:Answers questions about the church and provides callers with address, directions, and other information.

ChurchCalendar:Responsible for populating and maintaining accuracy of church calendar.

Print Media:Prepares, print and fold church announcement sheet. Set up and print ministry posters as requested.

Social Media:Responsible for posting approved messaging on church social media i.e. Facebook, Instagram and Twitter.

Room Assignment:Receives and files all building use requests; participates in weekly Operations team by presenting building requests to the team for review; and communicate room assignments and set up as approved by the team.

Information Technology:Manages an internet-based church calendar. Configures Power Point slides for announcements and forward to appropriate personnel via email.

Mail:Receives, sorts, and routes mail, and maintains and routes publications.

AdministrativeSupport:Provides administrative support to the Church Business Administrator. Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary. Performs other clerical duties as needed, such as filing, laminating, photocopying, and collating. Serves as backup in the absence of the Executive Assistant.

Supervisory Responsibilities:Thisjobhasnosupervisoryresponsibilities.

Toperformthejobsuccessfully,anindividualshoulddemonstratethefollowing competencies:

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully;Develops alternative solutions;Workswell in group problem solving situations;Uses reason even when dealing with emotional topics.

Technical Skills- Assessesown strengths andweaknesses;Pursues training and development opportunities; Strivesto continuously build knowledge and skills; Shares expertise with others.

Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance;Meets commitments.

InterpersonalSkills-Focusesonsolvingconflict,notblaming;Maintainsconfidentiality;Listensto others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification;Respondswelltoquestions;Demonstratesgrouppresentationskills;Participatesin meetings.

Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

Adaptability - Adapts to changes in the work environment; Manages competing demands; Changesapproachor methodto best fit the situation; Able to deal with frequentchange,delays,or unexpected events.

Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.Reasonableaccommodationsmaybemadetoenableindividualswithdisabilitiestoperformthe essential functions.

Educationand/orExperience:High school diploma or general education degree (GED); and one to three years related experience and/or training; or equivalent combination of education and experience.

LanguageSkills:Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to members, guests, and other employees.

Reasoning Ability:Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

ComputerSkills:To perform this job successfully, an individual should have knowledge of the Microsoft Office suite and the Internet.

Other Qualifications

PhysicalDemands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performingthe duties of this job, the employee is regularlyrequired to sit; use hands to finger, handle, or feel and talk or hear.

WorkEnvironment:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work is performed in a dynamic and fast-paced Christian environment.