Receptionist (part-time)

Service Corporation International; Tucson (AZ); On-site; USD 19,000 - 25,000; Part time

Job summary

Service Corporation International in Tucson seeks a friendly front desk receptionist to greet visitors, direct calls, and provide general administrative support at the Funeraria del Angel South Lawn. This part-time role requires a professional voice, basic MS Office skills, and the ability to handle confidential information with tact.

Spanish bilingual abilities are preferred to assist diverse client families; weekend availability is required, with shifts including Saturdays and Sundays.

Qualifications

• High School Diploma or equivalent.
• Six months general office or receptionist experience preferred.
• Proficient with MS Office Suite.
• Professional speaking voice and tone.
• Ability to handle sensitive and confidential information with tact.
• Weekend availability required.

Responsibilities

• Greets guests and visitors, offering assistance when entering the building.
• Notifies staff members when appointments arrive and escorts guests to appropriate room.
• Answers routine questions associated with services, products, location directions, etc.
• Immediately notifies and involves management with customer service and security issues.
• Receives deceased belongings from family and follows chain of custody procedures.
• Answers, screens, and routes incoming calls to appropriate staff members.
• Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed.
• Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture.
• Receives incoming mail and packages.
• Maintains organized and current electronic and paper files and records.
• May perform light typing, proofreading, data entry or printing.

Skills

MS Office

Telephone etiquette

Interpersonal skills

Bilingual Spanish

Education

High School Diploma or equivalent

Tools

Telephone system

Fax machine

Copier

Job description

Our associates celebrate lives. We celebrate our associates.

Receives client families and visitors at the front desk by greeting, welcoming, directing and announcing them courteously and appropriately. Answers, screens, and routes incoming phone calls plus other general office support duties.

JOB RESPONSIBILITIES

• Greets guests and visitors, offering assistance when entering the building
• Notifies staff members when appointments arrive and escorts guests to appropriate room
• Answers routine questions associated with services, products, location directions, etc.
• Immediately notifies and involves management with customer service and security issues
• Receives deceased belongings from family and follows chain of custody procedures
• Answers, screens, and routes incoming calls to appropriate staff members
• Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed. May make coffee.
• Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture
• Receives incoming mail and packages
• Maintains organized and current electronic and paper files and records, such as deeds and trust files
• May perform light typing, proofreading, data entry or printing

MINIMUM REQUIREMENTS

Education

• High School Diploma or equivalent

Experience

• Six months general office, receptionist, or administrative support experience preferred
• Proficient at operating telephones, fax, copier

Knowledge, Skills and Abilities

• Working knowledge of MS Office Suite
• Clear and professional speaking voice and tone
• Professional interpersonal skills to handle sensitive and confidential situations
• Position continually requires demonstrated poise, tact and diplomacy
• Ability to work schedule including Saturday and or Sunday and beyond standard business hours

Language

Bilingual in Spanish preferred

Schedule

• Must be flexible with work hours
• Must be available to work Monday-Friday 8am-5pm & Sat./Sun. 9am-4pm

Postal Code: 85706

Category (Portal Searching): Administration and Clerical

Job Location: US-AZ - Tucson

Job Profile ID: F00238

Time Type: Part time

Location Name: Funeraria del Angel South Lawn