Receptionist

Jackson Lewis P.C.; Los Angeles (CA); On-site; USD 39,000 - 43,000; Full time

Benefits offered by this job

Health benefits

401(k)

FSA/HSA

Paid holidays

Employee assistance

Job summary

Jackson Lewis P.C. in Los Angeles seeks a receptionist to be the welcoming face of the firm, handling calls, visitors, deliveries and daily office duties with discretion and professionalism.

You will open the office each weekday, manage the visitor log, route calls, coordinate meetings, and support attorneys and staff. Strong communication and organizational skills are essential in this fast-paced environment.

Qualifications

• One to three years of receptionist experience in a law firm or professional services.
• Excellent written and oral communication skills with strong attention to detail.
• Ability to multitask, prioritize tasks, and work independently with minimal supervision.
• Courteous, professional, reliable, and able to maintain confidentiality.

Responsibilities

• Welcome clients, vendors and visitors in a professional manner and direct them appropriately.
• Answer main phone line and route calls using a multi-line system.
• Open the office each weekday and manage visitor logs.
• Distribute mail, packages, and faxes; coordinate with attorneys and staff.
• Schedule conference rooms and coordinate with administrative staff.
• Maintain office supplies and assist with errands as needed.

Skills

Communication skills

Multitasking

Receptionist experience

Telephone etiquette

Microsoft Office

Education

High School Diploma

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Focused on employment and labor law since 1958, Jackson Lewis P.C.’s 1,000+ attorneys located in major cities nationwide consistently identify and respond to new ways workplace law intersects business. We help employers develop proactive strategies, strong policies and business-oriented solutions to cultivate high-functioning workforces that are engaged and stable, and share our clients’ goals to emphasize belonging and respect for the contributions of every employee. The Firm is ranked in the First Tier nationally in the category of Labor and Employment Litigation, as well as in both Employment Law and Labor Law on behalf of Management, in the U.S. News - Best Lawyers® “Best Law Firms”.

Job Summary

The receptionist position includes all functions related to receiving calls, clients, vendors, deliveries and faxes, and directs them to the appropriate individual(s) within the firm according to established policies and procedures. Maintains contact with all office personnel. Observes confidentiality of client and firm matters. Represents first line in office security. Must have a “can-do” positive attitude; be detailed-oriented, flexible and have a concern for the appearance, and operation of the office and support the success of the attorneys.

Essential Functions

• Welcome clients, vendors and visitors to the office in a professional manner and notify the appropriate parties of their arrival; maintains visitor log as requested.
• Opens the office every weekday.
• Answers all in-coming calls to the main phone line and directs calls appropriately.
• Delivers incoming faxes to attorneys and assistants.
• Light typing, including data entry.
• Schedules conference rooms and visiting offices in coordination with administrative staff.
• Maintains calm in the event of hostile and/or difficult situations and administers the appropriate use of emergency procedures.
• Sorts incoming mail and deliveries.
• Delivers afternoon mail to postal carrier.
• Verifies the timely delivery of all overnight packages sent out by office personnel the previous day and ensures prompt notification to the sender of any failed deliveries.
• Arranges ground transportation for attorneys and/or clients as requested.
• Arranges catering and individual meal orders for meetings as requested and sets up conference rooms for meetings in coordination with administrative staff.
• Assists with other projects as requested (i.e., mailings, labels, typing, entering attorney time).
• Prepares check requests and other reimbursement forms as requested.
• Tracks office supply inventories.
• Responsible for replenishing supplies in a timely manner.
• Tracks marketing material inventory and prepares marketing brochures for speaking engagements.
• Scans/Copies documents for uploading to the document management system as requested.
• Maintains copiers (paper and toner) on a daily basis.
• Maintains and updates periodicals in library.
• Interface with building and parking management, engineering personnel, and security.
• Assists with overall office appearance.
• Performs errands and other duties as needed.

Qualifications/Skills Required

Between one and three years as a receptionist in a law firm or client-service organization. Ideal candidate must be a pleasant, professional and tactful individual with ability to operate a multiple-line telephone console and greet clients, vendors and visitors. The ideal candidate will have excellent written and oral communication skills, as well as the ability to multitask and prioritize. Ability to work independently with little supervision. Organized, with attention to detail and excellent follow-up skills. Excellent written and oral communications skills with a willingness to learn and take on responsibility. Punctual with excellent attendance. Must have a courteous and can-do attitude and be reliable, professional, with excellent teamwork skills. Knowledge of Microsoft Outlook, Word, basic Excel required.

Educational Requirements

High School Diploma or equivalent required.

Salary

For California, the expected salary range for this position is between $28.00 and $31.00 per hour. The actual compensation will be determined based on experience and other factors permitted by law.

Benefits

Jackson Lewis offers a competitive benefits package that includes:

• Medical, dental, vision, life and disability insurance
• 401(k) Retirement Plan
• Flexible Spending and Health Savings Account
• Firm-paid holidays, vacation and sick time
• Employee assistance program and other firm benefits

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other characteristics protected by law.

For those applying for a position in the city of Los Angeles, the firm will consider for employment qualified applicants with a criminal history in a manner consistent with applicable federal, state and local law.

We are a preeminent workplace law firm dedicated to our clients and passionate about providing the highest quality, creative and effective representation of employers on the full range of employment and labor law matters, through offices strategically located throughout the country. We provide a rewarding and collegial work environment for the leading attorneys in our field. We work hard to preserve the values that make Jackson Lewis a gratifying place to practice law. We are a law firm where people know each other and work together to best serve our clients.