Receptionist

The Pearl of St. Charles; Illinois; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off

401(k) plan

Shift differentials

Tuition reimbursement

Job summary

Pearl Healthcare in Illinois is seeking a friendly Front Desk receptionist to welcome residents, families and staff with professionalism and compassion. You will manage phones, admissions data entry, and basic administration to support daily operations.

The ideal candidate brings 1–3 years in a skilled nursing or healthcare setting, strong communication and organizational skills, and a teamwork mindset to uphold our high-quality patient experience.

Qualifications

• 1–3 years’ experience in working within a skilled nursing, short term rehabilitative environment.
• Strong interpersonal skills.
• Excellent verbal, organizational and communication skills.
• Demonstrated critical thinking skills, problem-solving abilities and time management skills.

Responsibilities

• Greet visitors and residents; answer phones and route messages.
• Prepare medical records and enter data accurately.
• Open and close the reception desk and securely store files and equipment.
• Provide administrative support to Administration and department managers as needed.
• Update room and census; manage mail distribution in accordance with policy.

Skills

Interpersonal skills

Verbal communication

Organizational skills

Critical thinking

Time management

MS Office

Education

High school diploma or equivalent

Bachelor’s degree preferred

Experience with Microsoft Office

Tools

Microsoft Office

Job description

Are you looking for a great work environment where you can make a difference? Pearl Healthcare is looking for a compassionate, energetic and talented Front Desk receptionist to join our team!

Position Responsibilities

Embody the company standard as a high-quality care provider.

Demonstrate strong leadership.

Open and close the reception desk and properly secure all files, keys and equipment in the office area.

Communicate to the appropriate parties, promptly and clearly, all messages and material directed to them through the business office.

Prepare medical records for new admissions and enter all information into system in a timely manner.

Generate, maintain and print documents necessary for resident care.

Update room and census as needed.

Receive, sort, and distribute mail as appropriate in accordance with the Illinois Department of Public Health policy.

Fully embrace a culture of high-quality customer service.

Demonstrate teamwork by helping co-workers within and across departments.

Communicate effectively with others, respect diverse opinions and styles, acknowledge the assistance and contributions of others, and demonstrate professionalism.

Receive all persons who enter the facility in a courteous manner.

Inform, guide, direct or otherwise assists residents, visitors, staff or vendors tactfully and congenially to present the best possible image of the facility.

Perform specific work duties and responsibilities as assigned by supervisor.

Demonstrate computer competence for data entry and provide administrative support to Administration and department managers as needed utilizing office suite applications.

Manage and operate equipment safety and correctly.

Assist with emergency preparedness protocols & drills.

Demonstrate the ability to be flexible, organized and function under stressful situations.

Demonstrate confidence and success with multiple, high level, time sensitive tasks.

Attend in-service training and education sessions, as assigned.

Other duties as assigned.

Educational Requirements

• High School (or equivalent) required, Bachelor’s Degree preferred

• Experience working with Microsoft Office applications and software

• Demonstrated experience as an Administrative Assistant, Office Administrator, of Front Office Manager highly preferred

Qualifications/Skills

• 1-3 years’ experience in working within a skilled nursing, short term rehabilitative environment.

• Strong interpersonal skills.

• Excellent verbal, organizational and communication skills.

• Demonstrated critical thinking skills, problem-solving abilities and time management skills.

Benefits

• We offer competitive pay along with a generous benefit package that includes Blue Cross Blue Shield Medical, Dental, Vision, Short Term Disability, Long Term Disability, Critical Illness Insurance, Hospitalization Insurance, Company Paid Life Insurance for all Full-Time employees, Paid Vacation, Personal Days, Sick Time, Holiday Pay, 401k and more!!

• We also offer shift differentials, employee referral bonus, weekend programs, tuition reimbursement and incentive bonuses!

850 Dunham Rd, St Charles, IL 60174

Pearl Healthcare is an equal opportunity employer. Pearl Healthcare does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex, sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law.