Receptionist

Paradigm Northwest; Houston (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Paradigm Healthcare in Houston is seeking a friendly and organized front desk receptionist to welcome visitors and answer phones, directing them to the right staff. You will perform essential administrative tasks, maintain directories, and help ensure a respectful, caring environment for residents.

Ideal candidates have a high school diploma or GED, at least one year of relevant experience, and strong computer skills including Microsoft Outlook and Office.

Qualifications

• High school diploma or GED required.
• Associate or bachelor’s degree preferred.
• One-year relevant experience is required.
• Strong computer literacy with Microsoft Outlook and Office apps.
• Proficiency in using office equipment and basic computer tasks.

Responsibilities

• Greet individuals as they walk in and answer phones.
• Direct visitors and transfer calls to staff as needed.
• Perform administrative tasks as directed by the administrator.
• Maintain current staff and resident directories.
• Maintain resident privacy and dignity with warmth and respect.
• Comply with facility policies and procedures and regulatory requirements.
• Communicate effectively with residents, families, staff, and supervisors.
• Report concerns to the appropriate department head and document incidents.

Skills

Microsoft Outlook

Microsoft Office

Internet

Education

High school diploma or GED

Associate or bachelor’s degree preferred

Job description

Calling all candidates who want to be part of a fun and growing team!Paradigm Healthcare is an employee-focused skilled nursing company that truly values its members. We provide excellent resources, education, supplies, and career growth opportunities to each team member.Job DutiesGreet individuals as they walk through the door and answer phonesDirect individuals to where in the building they are going as well as transfers phone calls to staff members throughout the buildingPerform administrative tasks as assigned by administratorMaintain current directories of staff and residentsMaintain the comfort, privacy, and dignity of residents and interact with them in a manner that displays warmth, respect, and promotes a caring environmentComply with facility policies and proceduresCommunicate and interact effectively with residents, visitors, families, staff, and supervisorsAttend and participate in departmental meetings and in-services as directedReport all resident, staff, or other concerns to the appropriate department headReport all incidents, accidents, unsafe situations, and concerns immediatelyMaintain knowledge of applicable federal, state, and local rules and regulations relating to responsibilitiesEnsure that responsibilities are performed consistent with all applicable federal, state, and local rules and regulations as well as facility policies and proceduresRequired Education and ExperienceHigh school diploma or GEDOne-year relevant experienceStrong computer literacy skills (Microsoft Outlook, Microsoft Office, Internet)Must be proficient in using computers and general office machines, including telephone system, copier, fax machine, and postage meterAssociate or bachelor’s degree preferredTwo years of relevant experience preferredParadigm Healthcare was founded on the belief that by empowering each other, we can achieve more and provide better care to every patient we serve. We believe in taking a fundamental and basic human approach to our business, keeping it simple, real and to the point. We believe that by building an empowered team who knows the value they hold, we can provide an unparalleled level of care to the residents who count on us.