Receptionist

Good Shepherd; Hiawatha (IA); On-site; USD 2,066,000 - 2,342,000; Full time

Benefits offered by this job

Health, Dental, Vision and Life Ins.

401(K) with Company Match

Paid Time Off (PTO)

Employee Assistance Program (EAP)

Job summary

Good Shepherd is seeking a Receptionist to greet visitors, manage front desk operations, and route calls in a warm, professional manner. You will provide essential information to residents and families, maintain a tidy reception area, and support clerical tasks in a busy community setting.

The role is full-time, standard daytime hours, located in Hiawatha, IA, with benefits including health coverage and a 401(k) match.

Qualifications

• Customer service or receptionist experience preferred.
• Strong communication and interpersonal skills.
• Professional demeanor and dependable attendance.
• Ability to multitask effectively in a fast-paced environment.

Responsibilities

• Greet visitors and manage front desk operations as the Receptionist.
• Answer and route incoming phone calls appropriately.
• Provide general information and assist with resident and family inquiries.
• Maintain a clean, organized, and welcoming reception area.
• Support administrative and clerical tasks as assigned.

Skills

Customer service

Receptionist experience

Strong communication

Interpersonal skills

Professional demeanor

Dependable attendance

Multitasking

Job description

What We Offer

Compensation: $15.00 per hour

Benefits

• Health, Dental, Vision and Life Insurance
• 401(K) with Company Match
• Paid Time Off (PTO)
• Employee Assistance Program (EAP)

Schedule and Employment Type

• Full-Time Days | Monday - Friday (7:30AM - 7:30PM) | 3 Days a week and Every Other Weekend

Key Responsibilities

• Greet visitors and manage front desk operations as the Receptionist
• Answer and route incoming phone calls appropriately
• Provide general information and assist with resident and family inquiries
• Maintain a clean, organized, and welcoming reception area
• Support administrative and clerical tasks as assigned

Qualifications

• Customer service or receptionist experience preferred
• Strong communication and interpersonal skills
• Professional demeanor and dependable attendance
• Ability to multitask effectively in a fast-paced environment

If you are organized, personable, and take pride in delivering excellent service as a Receptionist, apply today to join the team!