Receptionist

Avista Senior Living; Heber (UT); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Flexible scheduling

Job summary

Spring Gardens Assisted Living in Heber City, UT seeks a friendly receptionist to join our team. This part-time, on-site role focuses on delivering outstanding customer service to residents and visitors in a fast-paced environment, while supporting daily administrative tasks.

Candidates should be dependable, professional, and able to multitask. Proficiency with Microsoft Office and basic computer skills are preferred.

Qualifications

• Experience in customer service preferred.
• Polished, professional appearance and demeanor required.
• Ability to multitask in a fast-paced environment.
• Experience working with seniors is a plus.

Responsibilities

• Provide exceptional customer service to residents and guests.
• Answer telephones and direct calls professionally.
• Monitor Emergency Alert System and respond promptly.
• Manage business center and mail processing.
• Maintain lobby/front desk area clean and organized.
• Direct emergency personnel and log significant incidents.
• Maintain visitor sign-in/out and guest room reservation books.
• Process maintenance work orders as needed.

Skills

Customer service

Professional appearance

Team player

Judgment and problem solving

Proactive service

Microsoft Office

Multitasking

Interacting with seniors

Education

High School Diploma

Tools

Telephone system

Job description

Job DetailsLevel: EntryJob Location: Heber City, UT 84032Position Type: Part TimeEducation Level: High SchoolSalary Range: $15.00 - $18.00 HourlyTravel Percentage: NoneJob Shift: DayJob Category: Admin - ClericalSpring Gardens Assisted Living in Heber, UT is looking for receptionist to join our team. Part time positions are available and we work with your schedule!

The Receptionist is responsible for facilitating resident and guest enjoyment by providing information and assistance in response to a wide variety of requests.

We are searching for an outstanding individuals with excellent customer service skills. You must be able to multi-task and love to work in a “fast-paced” and “positive” work environment. This vibrant receptionist will be focused on customer service and one who truly enjoys interacting with seniors. Please be responsible/dependable, goal-driven and an autonomous self-starter with an entrepreneurial passion and drive to reach the pinnacle of success.

Duties & Responsibilities:

• Provide exceptional customer service
• Answer telephones, direct calls to appropriate individuals in a timely, clear, concise, and professional manner
• Monitor the Emergency Alert System and immediately respond to every call
• Effectively manage business center and process incoming and outgoing mail
• Maintain a safe and secure environment, follow established safety standards
• Encourage teamwork through cooperative interactions with co-workers and other departments
• Keep front lobby area and front desk clean and organized; etc.
• Direct emergency personnel to emergency location and be contact person in case of emergency
• Document in the logbook any significant incidents
• Maintain visitor sign in/out book, reservation book for guest rooms, and completes maintenance work orders

QualificationsQualifications:

• Experience in customer service is highly desired
• Polished and professional appearance and demeanor
• Upbeat and positive team player attitude
• Strong judgment and solutions-oriented
• Proactive customer service approach
• Microsoft and computer knowledge
• The last thing we need you to bring is your ideas, creativity, enthusiasm and high standards for resident care