Receptionist

Avista Senior Living Management; Heber (UT); On-site; USD 21,000 - 25,000; Part time

Job summary

Spring Gardens Assisted Living in Heber City, UT is seeking a part-time Receptionist to join our team. The role focuses on delivering exceptional customer service to residents and visitors in a fast-paced, positive environment.

You will answer calls, manage the front desk, assist with mail and reservations, and help maintain a safe, organized reception area while coordinating with other staff.

Qualifications

• Experience in customer service is highly desired.
• Polished and professional appearance and demeanor.
• Upbeat and positive team player attitude.
• Strong judgment and solutions-oriented.
• Proactive customer service approach.
• Microsoft and computer knowledge.
• Ideas, creativity, enthusiasm and high standards for resident care.

Responsibilities

• Provide exceptional customer service.
• Answer telephones, direct calls clearly and professionally.
• Monitor the Emergency Alert System and respond to calls.
• Manage business center and process mail.
• Maintain a safe and secure environment and follow safety standards.
• Encourage teamwork and cooperative interactions.
• Keep front lobby and desk organized.
• Direct emergency personnel to locations and be the contact.
• Log significant incidents in the logbook.
• Maintain visitor sign-in/out and reservation books; complete maintenance work orders.

Skills

Customer service

Professional appearance

Team player

Judgment & solutions

Proactive service

Microsoft knowledge

Resident care standards

Education

High School

Tools

Microsoft Office

Job description

Job DetailsLevel: EntryJob Location: Heber City, UT 84032Position Type: Part TimeEducation Level: High SchoolSalary Range: $15.00 - $18.00 HourlyTravel Percentage: NoneJob Shift: DayJob Category: Admin - ClericalSpring Gardens Assisted Living in Heber, UT is looking for receptionist to join our team. Part time positions are available and we work with your schedule!

The Receptionist is responsible for facilitating resident and guest enjoyment by providing information and assistance in response to a wide variety of requests.

We are searching for an outstanding individuals with excellent customer service skills. You must be able to multi-task and love to work in a “fast-paced” and “positive” work environment. This vibrant receptionist will be focused on customer service and one who truly enjoys interacting with seniors. Please be responsible/dependable, goal-driven and an autonomous self-starter with an entrepreneurial passion and drive to reach the pinnacle of success.

Duties & Responsibilities:

• Provide exceptional customer service
• Answer telephones, direct calls to appropriate individuals in a timely, clear, concise, and professional manner
• Monitor the Emergency Alert System and immediately respond to every call
• Effectively manage business center and process incoming and outgoing mail
• Maintain a safe and secure environment, follow established safety standards
• Encourage teamwork through cooperative interactions with co-workers and other departments
• Keep front lobby area and front desk clean and organized; etc.
• Direct emergency personnel to emergency location and be contact person in case of emergency
• Document in the logbook any significant incidents
• Maintain visitor sign in/out book, reservation book for guest rooms, and completes maintenance work orders

QualificationsQualifications:

• Experience in customer service is highly desired
• Polished and professional appearance and demeanor
• Upbeat and positive team player attitude
• Strong judgment and solutions-oriented
• Proactive customer service approach
• Microsoft and computer knowledge
• The last thing we need you to bring is your ideas, creativity, enthusiasm and high standards for resident care