Receptionist

Preston Taylor Community Health Centers, Inc; Grafton (WV); On-site; USD 21,000 - 29,000; Full time

Job summary

Preston Taylor Community Health Centers, Inc. in a school-based health program is seeking a friendly Medical Receptionist. You will handle patient check-ins, schedule appointments, greet students and staff, and assist with basic billing tasks.

Ideal candidates hold a high school diploma, possess strong communication and organizational skills, and have experience with EHR systems. This role requires confidentiality and the ability to work well with children and adolescents.

Qualifications

• High school diploma or equivalent; additional healthcare or admin training preferred.
• Previous experience in a medical office or healthcare setting is a plus.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in using electronic health records (EHR) systems and basic office software.
• Ability to maintain confidentiality and adhere to privacy regulations.

Responsibilities

• Greet students, staff, and visitors in a professional and welcoming manner.
• Manage patient check-in and check-out processes efficiently.
• Schedule appointments and coordinate with healthcare providers.
• Maintain accurate and confidential patient records and documentation.
• Answer phone calls, respond to inquiries, and direct calls appropriately.
• Assist with insurance verification and billing procedures.
• Ensure the cleanliness and organization of the reception area.
• Support clinic staff with administrative tasks as needed.

Skills

Communication

Interpersonal skills

Organizational skills

Multitasking

EHR proficiency

Office software

Confidentiality

Child/adolescent care

Education

High school diploma

Healthcare/administrative training preferred

Tools

EHR systems

Job description

Description

Medical Receptionist - School-Based Health Program

We are seeking a friendly and organized Medical Receptionist to join our school-based health team. This vital role ensures smooth daily operations at our health facility, providing excellent customer service to students, staff, and visitors while supporting the delivery of quality healthcare services. If you are detail-oriented, compassionate, and eager to contribute to a positive school environment, we encourage you to apply.

Key Responsibilities:

• Greet students, staff, and visitors in a professional and welcoming manner


• Manage patient check-in and check-out processes efficiently


• Schedule appointments and coordinate with healthcare providers


• Maintain accurate and confidential patient records and documentation


• Answer phone calls, respond to inquiries, and direct calls appropriately


• Assist with insurance verification and billing procedures


• Ensure the cleanliness and organization of the reception area


• Support clinic staff with administrative tasks as needed

Skills and Qualifications:

• High school diploma or equivalent; additional healthcare or administrative training preferred


• Previous experience in a medical office or healthcare setting is a plus


• Excellent communication and interpersonal skills


• Strong organizational and multitasking abilities


• Proficiency in using electronic health records (EHR) systems and basic office software


• Ability to maintain confidentiality and adhere to privacy regulations


• Compassionate attitude and ability to work effectively with children and adolescents

Join our dedicated team committed to promoting health and well-being within the school community. We offer a supportive work environment, opportunities for professional growth, and the chance to make a meaningful difference in students' lives.

Requirements

POSITION QUALIFICATIONS:

Competency Statement(s)

• Accountability - Ability to accept responsibility and account for his/her actions.


• Accuracy - Ability to perform work accurately and thoroughly.


• Detail Oriented - Ability to pay attention to the minute details of a project or task.


• Organized - Possessing the trait of being organized or following a systematic method of performing a task.


• Research Skills - Ability to design and conduct a systematic, objective, and critical investigation.


• Communication, Oral - Ability to communicate effectively with others using the spoken word.


• Communication, Written - Ability to communicate in writing clearly and concisely.


• Conflict Resolution - Ability to deal with others in an antagonistic situation.


• Customer Oriented - Ability to take care of the customers' needs while following company procedures.


• Ethical - Ability to demonstrate good conduct conforming to a set of values and accepted standards.


• Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions.


• Driver's license - Must Possess valid driver's license, good driving record.


• Team Builder - Ability to convince a group of people to work toward a goal.