Receptionist

Complete Care at La Plata; Quailwood (MD); On-site; USD 32,000 - 42,000; Full time

Job summary

Complete Care at La Plata is seeking a friendly Receptionist to welcome visitors, residents, and staff and to manage a multi-line phone system.

You will handle scheduling, basic data entry, and maintain a tidy front desk while delivering compassionate service in a healthcare environment. A high school diploma and basic computer skills are required; LTC/SNF experience is preferred but not mandatory.

Qualifications

• High school diploma or equivalent required.
• LTC/SNF experience preferred.
• English language proficiency required.
• Strong teamwork and independent decision-making encouraged.
• Confidentiality, data entry, and appointment scheduling experience preferred.
• Basic computer skills required.

Responsibilities

• Greet visitors and residents, and assist on the front desk.
• Answer and forward calls on a multi-line phone system.
• Keep the reception area tidy and welcoming.
• Daily computer use of Microsoft Office (Outlook, Word, etc.).

Skills

English proficiency

Teamwork

Decision making

Interpersonal skills

Patience

Confidentiality

Basic computer skills

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Receptionist

• Full Time; Day Shift
• Every Other Weekend Requirement

Complete Care - We approach every day with one goal: To improve the lives we touch through high-quality healthcare and extraordinary compassion.

Careers at Complete Care

Now Hiring: Receptionist

Responsibilities

• Meeting and greeting visitors/employees/residents
• Answering and forwarding phone calls on a multi-phone line
• Keeping the reception area tidy and welcoming
• Daily computer use of Microsoft Office (Outlook, Word, etc.)

Qualifications

• High school diploma or equivalent
• LTC/SNF experience preferred
• Ability to read, write and speak and understand the English language.
• Must be a supportive team member, contribute to and be an example of teamwork.
• Ability to make independent decisions when circumstances warrant such action.
• Ability to deal tactfully with personnel, residents and family members, visitors, government agencies/personnel and the public.
• Must have patience, tact. and willingness to deal with difficult residents, family and staff.
• Ability to handle confidential information, process payments, data entry, record keeping, appointment scheduling, filing and document organization.
• Basic computers skills

Equal Opportunity Statement

Complete Care is an equal opportunity employer.