Receptionist

Complete Care Management; Quailwood (MD); On-site; USD 30,000 - 36,000; Full time

Job summary

Complete Care is hiring a Receptionist to greet visitors, answer phones, maintain an organized front desk, and support daily administrative tasks.

The ideal candidate has a high school diploma, basic computer skills, and the ability to interact professionally with residents, families, and staff. LTC/SNF experience is preferred, and a team player attitude is essential.

Qualifications

• High school diploma or equivalent.
• LTC/SNF experience preferred.
• Must read, write, speak and understand English.
• Team player; contribute to teamwork.
• Ability to make independent decisions when needed.
• Able to interact tactfully with residents, family, staff, and the public.
• Handle confidential information and perform data entry, record keeping, scheduling, and filing.
• Basic computer skills.

Responsibilities

• Greet visitors, employees, and residents.
• Answer and forward calls on a multi-line system.
• Keep the reception area clean and welcoming.
• Daily use of Microsoft Office applications.

Skills

English language proficiency

Healthcare teamwork

Independent decision making

Confidential information handling

Patience in difficult interactions

Filing and data entry

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Receptionist

• Full Time; Day Shift
• Every Other Weekend Requirement

Complete Care - We approach every day with one goal: To improve the lives we touch through high-quality healthcare and extraordinary compassion.

Careers at Complete Care

Now Hiring: Receptionist

Responsibilities

• Meeting and greeting visitors/employees/residents
• Answering and forwarding phone calls on a multi-phone line
• Keeping the reception area tidy and welcoming
• Daily computer use of Microsoft Office (Outlook, Word, etc.)

Qualifications

• High school diploma or equivalent
• LTC/SNF experience preferred
• Ability to read, write and speak and understand the English language.
• Must be a supportive team member, contribute to and be an example of teamwork.
• Ability to make independent decisions when circumstances warrant such action.
• Ability to deal tactfully with personnel, residents and family members, visitors, government agencies/personnel and the public.
• Must have patience, tact. and willingness to deal with difficult residents, family and staff.
• Ability to handle confidential information, process payments, data entry, record keeping, appointment scheduling, filing and document organization.
• Basic computers skills

Equal Opportunity Statement

Complete Care is an equal opportunity employer.