Receptionist

Excelsior Care Group; Florida; On-site; USD 21,000 - 25,000; Part time

Job summary

Excelsior Care Group is seeking a friendly, professional receptionist to support daily administrative operations at our Skilled Nursing and Rehabilitation Center in Polk County, FL. The successful candidate will create a welcoming environment for residents, families, visitors, and staff while ensuring smooth front desk operations.

Position is part-time with evening and weekend coverage; duties include greeting guests, handling calls, payroll-related tasks as needed, and maintaining accurate

Qualifications

• Must be able to speak, read, and write English.
• Professional telephone etiquette and pleasant speaking voice.
• Strong organizational, communication, and customer service skills.
• Ability to multitask and maintain accurate records.
• Experience in receptionist or administrative roles preferred.

Responsibilities

• Greet visitors, residents, families, and vendors and direct them appropriately.
• Manage visitor sign-in/sign-out and ID badges.
• Answer calls, manage voicemail, and paging system.
• Maintain resident directories, room assignments, and emergency contacts.
• Provide administrative support and prepare reports.
• Assist with payroll-related tasks as needed.
• Track important dates, contracts, and deadlines.
• Operate office equipment and order supplies.
• Facilitate communication between departments and locations.
• Provide directions and information to visitors.
• Perform other duties as assigned.

Job description

Receptionist

Facility: Skilled Nursing and Rehabilitation Center
Location: Polk County, FL
Schedule: Part-Time | Monday–Friday, 4:00 PM–8:00 PM, and every other weekend, 8:00 AM–4:00 PM
Pay Rate: $15.00–$18.00 per hour

Join Our Team as a Receptionist!

Skilled Nursing and Rehabilitation Center is seeking a friendly, professional, and organized Receptionist to support daily administrative operations and provide excellent customer service. The ideal candidate will create a welcoming environment for residents, families, visitors, and staff while helping ensure the smooth operation of the facility's front desk.

Key Responsibilities

• Greet visitors, residents, families, and vendors professionally and direct them to the appropriate office or resident room.


• Manage visitor sign-in and sign-out procedures, including issuing and collecting identification badges.


• Answer and direct incoming telephone calls, manage voicemail, and operate the paging system as needed.


• Maintain updated resident directories, room assignments, emergency contact information, staff extensions, and key personnel listings.


• Provide administrative support to department directors, including typing correspondence, preparing reports, filing, and maintaining records.


• Assist with payroll-related administrative tasks as needed.


• Track important dates, contract renewals, deadlines, and other administrative documents.


• Operate office equipment, including copiers, printers, and other office machines.


• Order office supplies according to facility purchasing procedures and maintain appropriate expenditure records.


• Assist with communication between facility departments and other company locations.


• Provide directions and general information to visitors, guests, residents, and sales representatives.


• Perform other administrative duties as assigned.

Qualifications and Requirements

• Must be able to speak, read, and write English in an understandable manner.


• Must possess a pleasant speaking voice and professional telephone etiquette.


• Strong organizational, communication, and customer service skills.


• Ability to multitask, prioritize responsibilities, and maintain accurate records.


• Ability to work independently and collaborate effectively with other personnel.


• Must demonstrate flexibility, personal integrity, professionalism, and a positive attitude.


• Must be able to move intermittently throughout the workday.


• Must possess adequate vision and hearing, with assistive devices if necessary, to perform essential job duties.


• Must be able to manage the mental and emotional demands of the position.


• Must meet the facility's general health requirements, including any required medical and physical examinations.


• Previous receptionist or administrative experience is preferred.

Join our team and help create a welcoming, professional, and supportive environment for our residents, families, and staff. We look forward to welcoming a dedicated receptionist to our facility!

Background screening information:
Florida Clearinghouse