Receptionist

Presbyterian Villages of Michigan; Flint (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

Presbyterian Villages of Michigan in Flint, MI is seeking an Office Assistant to greet visitors, answer inquiries, and perform clerical tasks. The ideal candidate should have a high school diploma, one to two years of related experience, and proficient skills in Microsoft Office. Responsibilities include maintaining confidentiality of information, operating office equipment, organizing maintenance requests, and responding to emergency situations. Strong communication skills are essential in this role.

Qualifications

• One to two years related experience is preferred.
• Must have proficient skills in computers and Microsoft Office Software.

Responsibilities

• Greet family and visitors, answering general inquiries.
• Operate office equipment like fax machines and scanners.
• Maintain confidentiality of resident and staff information.
• Schedule space for special programs and events.

Skills

Proficient in Microsoft Office Software

Ability to operate office equipment

Excellent communication skills

Education

High School Graduate/ GED

Job description

Overview

Greets family and visitors, answers general inquiries, assists/directs to the appropriate party, performs clerical tasks and assists with residents needs as needed.

Responsibilities

Essential Duties

• Operate office equipment such as fax machines, scanners, copiers, and use computers for spreadsheet, word processing, database management, and other applications.
• Answer telephones with pleasant demeanor using PVM approved greeting, give information to callers, take messages, or transfer calls to appropriate individuals.
• Greet persons entering establishment with pleasant demeanor using PVM required greetings, determine nature and purpose of visit, and direct or escort them to specific destinations or appropriate persons according to their needs.
• Mail newsletters, promotional material, or other information/ documents using computer, mail, or facsimile machine to ensure timely receipt of information.
• Organizes and maintain reported maintenance work orders received from residents and staff upon receipt.
• Perform administrative support tasks, such type, format, proofread, and recommend revisions on documents and make copies of correspondence or other printed material.
• Distribute incoming mail or other materials on day received and prepare outgoing mail by next scheduled pickup.
• Maintain confidentiality of resident, staff personnel and employment information.
• Schedule space or equipment for special programs, meetings, or events.
• Responsible for responding to the Personal Emergency Response System (PERS) when a page is received because a resident activated their emergency button. Assess the situation and call 911 for assistance when necessary.
• Keep resident and staff personal information confidential.
• Attend and participate in all appropriate meetings and training opportunities in order to keep informed on current information and skill development.
• Follow established policies and procedures including but not limited to:
• Presbyterian Villages policies and procedures.
• Safety policies and procedures.
• Federal, state and local regulations.
• All other duties as assigned.

Qualifications

Education : High School Graduate/ General Education Degree (GED).

Experience : One to two years related experience

Computer Skills

Must have proficient skills in computers and Microsoft Office Software.