Receptionist

Presbyterian Villages of Michigan; Chesterfield Shores (MI); On-site; USD 35,000 - 45,000; Full time

Job summary

Presbyterian Villages of Michigan is seeking a dedicated individual to manage office duties, assist family and visitors, and perform clerical tasks as required. This role involves greeting visitors, answering inquiries, and maintaining resident confidentiality while handling general office equipment and administrative responsibilities.

The ideal candidate must have a High School diploma or equivalent, possess proficient skills in computers and Microsoft Office, and have 1 to 2 years of related experience. Join our team to make a difference in our residents' lives!

Qualifications

• High School Graduate or enrolled if under 18.
• 1-2 years related experience required.
• Proficient in computers and Microsoft Office.

Responsibilities

• Operate office equipment such as fax machines and scanners.
• Answer telephones using PVM approved greeting.
• Greet visitors and determine the nature of their visit.
• Organize and maintain maintenance work orders.
• Perform administrative support tasks including typing and proofreading.
• Ensure confidentiality of resident and staff information.
• Respond to the Personal Emergency Response System (PERS) if needed.

Skills

Proficient skills in computers

Microsoft Office Software

Education

High School Graduate or GED

Job description

Overview

Greets family and visitors, answers general inquiries, assists/directs to the appropriate party, performs clerical tasks and assists with residents needs as needed.

Responsibilities

1. Operate office equipment such as fax machines, scanners, copiers, and use computers for spreadsheet, word processing, database management, and other applications.
2. Answer telephones with pleasant demeanor using PVM approved greeting, give information to callers, take messages, or transfer calls to appropriate individuals.
3. Greet persons entering establishment with pleasant demeanor using PVM required greetings, determine nature and purpose of visit, and direct or escort them to specific destinations or appropriate persons according to their needs.
4. Mail newsletters, promotional material, or other information/documents using computer, mail, or facsimile machine to ensure timely receipt of information.
5. Organizes and maintain reported maintenance work orders received from residents and staff upon receipt.
6. Perform administrative support tasks, such type, format, proofread, and recommend revisions on documents and make copies of correspondence or other printed material.
7. Distribute incoming mail or other materials on day received and prepare outgoing mail by next scheduled pickup.
8. Maintain confidentiality of resident, staff personnel and employment information.
9. VOR: Schedule space or equipment for special programs, meetings, or events.
10. VOW: Responsible for responding to the Personal Emergency Response System (PERS) when a page is received because a resident activated their emergency button. Assess the situation and calls 911 for assistance when necessary.
11. VOW: Keep resident and staff personal information confidential.
12. Attend and participate in all appropriate meetings and training opportunities in order to keep informed on current information and skill development.
13. Follow established policies and procedures including but not limited to:
    • Presbyterian Villages policies and procedures.
    • Safety policies and procedures.
    • Federal, state and local regulations.
14. All other duties as assigned.

Qualifications

High School Graduate/ General Education Degree (GED) or enrolled in program if under age 18.

One to two years related experience. Must have proficient skills in computers and Microsoft Office Software.