Receptionist

Life Care Centers of America; Elyria (OH); Presencial; USD 17.000 - 22.000; Tempo parcial

Resumo da vaga

Life Care Centers of America is seeking a part-time Receptionist for the Elyria, OH facility. The role involves greeting visitors, handling phone calls, and delivering friendly, professional customer service in a post-acute care setting.

The position requires a high school diploma or secretarial/clerical experience, proficiency in Word/Excel/email, and adherence to company policies while maintaining confidentiality. Evening and weekend shifts are included.

Qualificações

• High school diploma or equivalent or completion of a secretarial program; or 6 months clerical experience.
• Proficient in Word, Excel, and email.
• Knowledge of laws/regulations governing post-acute care facilities.
• Ability to implement and interpret department policies and procedures.
• Maintain confidentiality of information.

Responsabilidades

• Greet guests and visitors in person and on the phone in a friendly, professional manner.
• Operate the facility phone and paging system.
• Provide excellent customer service and a positive attitude toward patients.
• Assist in evacuation procedures and maintain dependable attendance.
• Collaborate with interdisciplinary team and follow policies.

Conhecimentos

Independent decision-making

Confidentiality

Compliance awareness

Team collaboration

Formação

High school diploma or equivalent

Secretarial program or clerical experience

Ferramentas

Microsoft Word

Microsoft Excel

Email

Descrição da vaga

Live the Mission

Come join our reception team with a part-time opening on evenings, 4pm-8pm, and weekends, with some week-day coverage.

Position Summary

The Receptionist efficiently performs clerical support and serves as the facility’s first greeter for all visitors in person as well as via phone in accordance with all applicable laws, regulations, and Life Care standards.

Education, Experience, and Licensure Requirements

• High school graduate or equivalent
• Successfully completed a secretarial science program from accredited college or university OR have a minimum of six (6) months experience in a clerical role

Specific Job Requirements

• Proficient in Microsoft Word, Excel, and e mail
• Make independent decisions when circumstances warrant such action
• Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
• Implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
• Maintains professional working relationships with all associates, vendors, etc.
• Maintains confidentiality of all proprietary and/or confidential information
• Understand and follow company policies including harassment and compliance procedures
• Displays integrity and professionalism by adhering to Life Care’s Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training

Essential Functions

• Service as the first point of contact for guests and visitors in person as well as via phone in a friendly and professional manner
• Effectively operate the facility phone and paging system
• Exhibit excellent customer service and a positive attitude towards patients
• Assist in the evacuation of patientsDemonstrate dependable, regular attendance
• Concentrate and use reasoning skills and good judgment
• Communicate and function productively on an interdisciplinary team
• Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
• Read, write, speak, and understand the English language

An Equal Opportunity Employer