Receptionist

Talentify; Plainwell (MI); On-site; USD 19,000 - 25,000; Part time

Job summary

Life Care seeks a PRN receptionist to greet visitors, answer phones, and provide clerical support in accordance with applicable laws and Life Care standards. The role requires high school diploma or secretarial training, and proficiency in Word/Excel with strong communication and customer-service skills.

As the first point of contact, you will interact with patients and staff in a friendly, professional manner, support the front desk operations, and help ensure a safe, courteous facility

Qualifications

• High school diploma or equivalent required.
• Secretarial program completed or six months of clerical experience preferred.

Responsibilities

• Greet visitors and manage calls in person and by phone.
• Operate the facility phone and paging system.
• Provide excellent customer service with a positive attitude toward patients.
• Assist in patient evacuation as needed.
• Maintain confidentiality and professional relationships; follow Code of Conduct.

Skills

MS Word

MS Excel

Email

Customer Service

Communication

Confidentiality

Education

High school diploma

Secretarial program or clerical experience

Tools

Microsoft Word

Microsoft Excel

Job description

Live the Mission

We are looking for a PRN receptionist to join our team! Do you have a positive attitude, and a caring personality. We would like you to meet our awesome team!

Position Summary

The Receptionist efficiently performs clerical support and serves as the facility’s first greeter for all visitors in person as well as via phone in accordance with all applicable laws, regulations, and Life Care standards.

Education, Experience, and Licensure Requirements

• High school graduate or equivalent
• Successfully completed a secretarial science program from accredited college or university OR have a minimum of six (6) months experience in a clerical role

Specific Job Requirements

• Proficient in Microsoft Word, Excel, and e mail
• Make independent decisions when circumstances warrant such action
• Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
• Implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
• Maintains professional working relationships with all associates, vendors, etc.
• Maintains confidentiality of all proprietary and/or confidential information
• Understand and follow company policies including harassment and compliance procedures
• Displays integrity and professionalism by adhering to Life Care’s Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training

Essential Functions

• Service as the first point of contact for guests and visitors in person as well as via phone in a friendly and professional manner
• Effectively operate the facility phone and paging system
• Exhibit excellent customer service and a positive attitude towards patients
• Assist in the evacuation of patients
• Demonstrate dependable, regular attendanceConcentrate and use reasoning skills and good judgment
• Communicate and function productively on an interdisciplinary team
• Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
• Read, write, speak, and understand the English language

An Equal Opportunity Employer