Receptionist

Mission Pet Health; Eagle (CO); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Discounted veterinary care for pets

Teladoc access

Job summary

Mountain Animal Hospital Center in Eagle, CO is seeking a dedicated receptionist to join our team. We are a full-service small animal practice offering Wellness, Advanced Care, and Urgent Care with same-day appointments and a mobile service across Eagle and Summit Counties.

You will be the first point of contact, managing schedules, records, and financial transactions while educating clients on preventive care. Join a supportive network focused on growth and excellent patient care.

Qualifications

• Passion for customer service and animal welfare.
• Strong communication and interpersonal skills.
• Excellent organizational abilities in a fast-paced setting.
• Team-oriented with ability to work independently.
• Experience with veterinary software preferred; flexible schedule including some weekends/holidays.

Responsibilities

• Answer multi-line phone system and greet clients with a compassionate demeanor.
• Coordinate appointments, maintain medical records and handle financial transactions.
• Educate clients on preventative care and hospital services to support pet wellness.
• Provide a calm, empathetic presence and treat each pet with care.

Skills

Customer service

Communication skills

Organization

Teamwork

Veterinary software experience

Weekend/holiday availability

Tools

Veterinary software

Job description

Mountain Animal Hospital Center, located in the beautiful mountain community of Eagle, CO, is looking for a dedicated professional to join our team. We have been a trusted partner in pet healthcare since 1993, providing comprehensive veterinary and urgent care across the Vail Valley. Our commitment to quality care and compassion is reflected in our excellent 4.9-star Google rating, showing the deep trust we have earned from the community. If you are ready to make a significant impact and do your best work within a highly supportive environment, we encourage you to explore this opportunity. Joining our team means receiving the full backing necessary for you to succeed. We understand that strong support systems create confident professionals, which is why we emphasize a culture of growth and education across our network. You will have access to resources that help you achieve your career goals, whether that means moving into leadership or expanding your clinical expertise. We strive to maintain robust workflow support so that all teammates feel empowered and focused on delivering exceptional patient care daily. As a full-service small animal practice, we offer an exciting caseload that ensures you are continuously developing your clinical skills. We pride ourselves on providing comprehensive veterinary care that includes Wellness and Prevention, Advanced Care, Surgical Procedures, and Testing & Diagnostics. We also ensure that clients receive timely service through the availability of same-day appointments and dedicated Urgent Care services. Uniquely, our robust Mobile Veterinary Service extends our reach across Eagle and Summit Counties, allowing you to provide compassionate, high-quality medicine directly in the patient’s home environment throughout the Vail Valley. Located in Eagle, CO, this opportunity places you directly in the heart of the famed Vail Valley, a prime location for enjoying the Colorado mountain lifestyle. When you are not focused on medicine, you will find unlimited opportunities for year-round recreation, whether you are exploring the trails near Avon, enjoying the resort towns of Vail and Edwards, or participating in the community events of Eagle. Working here means embracing an active lifestyle in a location that provides unparalleled access to nature, adventure, and a close-knit community feel.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.
• The salary range for this position is $20-$22 per hour based on experience.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Competitive Compensation

A competitive hourly rate based on your experience, plus a comprehensive benefits package.

$1,000 Sign-On Bonus

Total Wellbeing

Comprehensive coverage including Health, Dental, and Vision insurance, plus access to our Employee Assistance Program (EAP).

Financial Health

Plan for your future with a 401k retirement plan, plus Life Insurance and Short-Term Disability options.

Commitment to Growth

For those interested, educational assistance is available to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration and career growth.

Valuable Perks

Enjoy paid time off, discounted veterinary care for your own pets, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.