Veterinary Receptionist

Mission Pet Health; Stone Mountain (GA); Hybrid; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

EAP

401k

Life Insurance

Disability

Pet Care Discount

Teladoc

Job summary

Mission Pet Health is seeking a friendly, organized receptionist to join our Stone Mountain practice. You will manage a multi-line phone system, greet clients, and help coordinate appointments and records with empathy for both pets and owners.

Applicants should enjoy working in a fast-paced environment and have experience with veterinary software. A flexible schedule, including weekends and holidays, is required to support patient care across the network.

Qualifications

• A passion for providing excellent customer service and love for animals.
• Exceptional communication skills for handling stressful situations with good judgment.
• Strong organizational skills to multitask in a fast-paced environment.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system and greet clients with a positive attitude.
• Ensure Seamless Care Coordination: maintain medical records, manage appointments, and handle transactions.
• Advocate for Pet Health: educate clients on preventative care and hospital services.
• Embody Compassion and Empathy: provide a calming, respectful presence for clients and pets.

Skills

Customer service

Communication

Organization

Teamwork

Scheduling

Vet software

Tools

Vet software

Job description

At The Village Vets Stone Mountain, your commitment to exceptional small animal medicine is the core of our practice. We believe in building a supportive environment where every veterinarian and technician can focus on delivering the highest level of patient care. The community already recognizes our dedication, reflected by our excellent Google rating of 4.8 stars. If you are seeking a setting where your skills are valued and patient well-being is paramount, this is where you can do your best work.As part of a larger network of veterinary hospitals, we provide structure and support designed to help every teammate succeed. We prioritize career growth, offering dedicated educational resources and mentorship to move credentialed technicians into leadership roles or support veterinarians exploring specialty interests. You will find internal programs in place, including robust Continuing Education allowances, to ensure you can achieve your professional goals and consistently advance your expertise within the practice.We focus exclusively on small animal care, allowing you to concentrate on the unique demands of companion animal practice. To support complex cases, our affiliation with a strong regional network ensures you have access to internal specialty consultations and resources typically unavailable in independent practice settings. This allows our clinical teammates to practice progressive medicine while maintaining a collaborative workflow that supports the well‑being of the entire team. We provide the equipment and facility support necessary for delivering high‑quality diagnostics and surgical care every day.Stone Mountain, Georgia, offers a blend of natural beauty and suburban convenience just a short distance from the dynamism of Atlanta. You will appreciate the access to outdoor activities, headlined by the iconic Stone Mountain Park, offering hiking, biking, and scenic views perfect for your time off. This area is known for its friendly, established neighborhoods and excellent local amenities, providing an ideal base if you are looking for a location that balances professional opportunity with a relaxed, family‑friendly lifestyle.

Job Description

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi‑line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast‑paced environment.
• A collaborative, team‑first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Responsibilities and Benefits

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.
Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

• We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.
• Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.
• Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA‑accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world‑class support to its 850+ hospital teams on a hyper‑local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com .

Driving the award‑winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian‑led, people‑focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace", ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

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