Receptionist

Mountain Animal Hospital Center, LLC; Eagle (CO); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Sign-On Bonus

Health insurance

Dental insurance

Vision insurance

401k retirement plan

Life Insurance

Short-Term Disability

Teladoc access

Paid time off

Job summary

Mountain Animal Hospital Center, LLC in Eagle, CO is seeking a dedicated receptionist to be the friendly voice and face of the hospital. You will manage a multi-line phone system, greet clients, and help coordinate appointments and payments.

We offer a competitive hourly rate ($20–$22) and a comprehensive benefits package, plus opportunities for growth through our supportive team and network resources. Paid time off, health, dental and vision insurance, 401k, and professional development support

Qualifications

• Experience delivering excellent customer service in a fast-paced environment.
• Strong communication and interpersonal skills.
• Ability to manage multi-line phone system and scheduling.
• Experience with veterinary software preferred; flexible schedule including some weekends/holidays.

Responsibilities

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

Skills

Customer service

Communication

Organizational skills

Team collaboration

Flexible schedule

Veterinary software experience

Tools

Veterinary software

Job description

Mountain Animal Hospital Center, located in the beautiful mountain community of Eagle, CO, is looking for a dedicated professional to join our team. We have been a trusted partner in pet healthcare since 1993, providing comprehensive veterinary and urgent care across the Vail Valley. Our commitment to quality care and compassion is reflected in our excellent 4.9‑star Google rating, showing the deep trust we have earned from the community. If you are ready to make a significant impact and do your best work within a highly supportive environment, we encourage you to explore this opportunity. Joining our team means receiving the full backing necessary for you to succeed. We understand that strong support systems create confident professionals, which is why we emphasize a culture of growth and education across our network. You will have access to resources that help you achieve your career goals, whether that means moving into leadership or expanding your clinical expertise. We strive to maintain robust workflow support so that all teammates feel empowered and focused on delivering exceptional patient care daily.

This position will be posted a minimum of three days.

Job Description

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi‑line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast‑paced environment.
• A collaborative, team‑first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.
• The salary range for this position is $20‑$22 per hour based on experience.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Competitive Compensation

A competitive hourly rate based on your experience, plus a comprehensive benefits package.

$1,000 Sign‑On Bonus

Comprehensive coverage including Health, Dental, and Vision insurance, plus access to our Employee Assistance Program (EAP).

Plan for your future with a 401k retirement plan, plus Life Insurance and Short‑Term Disability options.

Commitment to Growth

For those interested, educational assistance is available to enroll in AVMA‑accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration and career growth. Enjoy paid time off, discounted veterinary care for your own pets, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world‑class support to its 850+ hospital teams on a hyper‑local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

ERow Statement

Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.