Receptionist

Mission Pet Health; Grand Junction (CO); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k retirement options

Life Insurance

Disability coverage

Employee Assistance Program (EAP)

Teladoc access

Discounted veterinary care for yourown

Online discount platform

Educational assistance for AVMA-accred

Job summary

Orchard Mesa Veterinary Hospital in Grand Junction, CO is seeking a friendly Receptionist to join our AAHA-accredited small-animal practice and support our compassionate team. You will be the initial point of contact, ensuring a welcoming, efficient front desk and accurate appointment scheduling.

As part of Mission Pet Health, you’ll contribute to high-quality medicine with a supportive network, career growth opportunities, and comprehensive benefits for eligible teammates.

Qualifications

• Experience managing a multi-line phone system and front-desk operations.
• Ability to maintain accurate medical records and schedule appointments.
• Strong communication and empathy when interacting with clients and pets.
• Willingness to work weekends/holidays as needed.
• Experience with veterinary software is a plus.

Responsibilities

• Be the Director of First Impressions: manage multi-line phone system and greet clients.
• Coordinate care by managing records, appointments, and payments.
• Educate clients on preventive care to support pet wellness.
• Provide compassionate, patient-centered service to every client.

Skills

Customer service

Communication skills

Organizational skills

Teamwork

Veterinary software experience

Flexible schedule

Job description

At Orchard Mesa Veterinary Hospital in Grand Junction, CO, we invite you to join a practice that prioritizes exceptional medical care and community trust. We are recognized as an AAHA Accredited small animal hospital, demonstrating our commitment to the highest standards of veterinary excellence. This dedication is reflected in our outstanding 4.6-star Google rating, showing the depth of the relationships we build with our clients and their pets. If you are looking for a place where you can immediately step into high-quality medicine and feel the support of a trusting community, this is your opportunity to do your best work. Joining our practice means you are plugged into a supportive network dedicated to your professional success. We ensure all teammates have access to resources designed to help them grow their careers. You will find internal specialty consultation opportunities available for complex cases, fostering your medical growth. Programs are in place to help you achieve your personal career goals, whether that involves becoming a credentialed technician, moving into leadership, or deepening your specialized medical skills. We focus on ensuring every teammate can succeed. We concentrate exclusively on small animal medicine, allowing you to focus your expertise and build deep proficiencies in this area. Our high standard of care, validated by our AAHA accreditation, means you operate in an environment where quality is non‑negotiable. If you value continuous education, you will appreciate our culture which supports learning and development. We provide the tools and collaborative environment necessary for you to consistently deliver high‑level medical outcomes and meet the diverse needs of our patient population. Located on Colorado’s Western Slope, Grand Junction offers a dynamic lifestyle that perfectly balances career dedication with personal adventure. You will find yourself surrounded by stunning natural landscapes, including the Colorado National Monument and the Grand Mesa National Forest. This region is famous for its mild climate, making it ideal for year‑round outdoor pursuits like hiking, mountain biking, and exploring local vineyards. Choosing Grand Junction means choosing a community where you can maintain an excellent quality of life while working alongside dedicated and professional teammates.

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e‑mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast‑paced environment.
• A collaborative, team‑first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.
• The pay range for this position is $16-$19 per hour based on experience.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

• A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

• We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

• Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

• We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

• Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world‑class support to its 850+ hospital teams on a hyper‑local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award‑winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian‑led, people‑focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations:

Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement:

Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.