Receptionist

Val Verde Nursing and Rehabiliation Center; Del Rio (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Val Verde Nursing and Rehabiliation Center is seeking a friendly Receptionist to greet residents, families and staff, answer calls, handle mail, and support the Business Office. You will process invoices, maintain phone lists and assist with resident statements.

In this role you will collaborate with the Administrator and Business Office Manager, ensure smooth front-desk operations, and contribute to a positive, patient-centered environment in our Texas facility.

Qualifications

• High School diploma or equivalent required.
• Excellent oral and written communication skills.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Strong organizational and customer service abilities.

Responsibilities

• Answer and route telephone calls to appropriate staff.
• Assist with mail distribution and general office duties.
• Process invoices and manage accounts payable tasks.
• Update staff phone lists and prepare monthly resident statements.
• Support recruitment and staff development initiatives.
• Verify EPLS and OIG status for vendors.
• Perform additional duties as assigned by the Business Office Manager.

Skills

Communication skills

Microsoft Office

Organizational skills

Customer service

Education

High School diploma or equivalent

Tools

Microsoft Office Suite

Job description

Primary ResponsibilitiesThe Receptionist is responsible for answering telephone calls and guiding residents, family members, visitors and staff to appropriate personnel for assistance. This person works in conjunction with the facility Administrator and Business Office personnel to ensure that the Business Office works efficiently.Essential FunctionsAnswer telephone calls in a timely and pleasant mannerAssist with mail distributionAssist with general office duties as assigned by the Business Office Manager and/or facility AdministratorResponsible for accounts payable, collecting, processing and submitting invoices for payment in a timely mannerAssist with updating employee phone list as neededAssist with mailing out monthly resident statements for room and boardActively assist and participate in the enhancement of the lives of our residents through our dedicated approach to patient care and our census building program.Actively assist and participate in the development and retention of staff through recruitment, training and nurturing the employees of the nursing facilityAssists in verification of EPLS and OIG for vendors (initial, monthly & annually)Perform other duties and tasks as assigned by the Business Office ManagerEducational/Training RequirementsHigh School diploma or equivalent is requiredLicensing RequirementsNoneExperience RequirementsExcellent oral/written communication skillsKnowledge of Microsoft Office (Word, Excel, Outlook)Excellent organizational and customer service skillsPhysical DemandsThe physical demands described here are representative but not necessary all inclusive, of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to effectively communicate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.ActionRarelyOccasionallyFrequentlyLifting - 1-25 lbsXLifting - 25-50 lbsXLifting - 50+ lbsXCarrying - 1-25 lbsXCarrying - 25-50 lbsXCarrying - 50+ lbsXPushing/Pulling - 1-25 lbsXPushing/Pulling - 25-50 lbsXPushing/Pulling - 50+ lbsXSliding/Transferring - 1-25 lbsXSliding/Transferring - 25-50 lbsXSliding/Transferring - 50+ lbsXStandingXSittingXWalkingXSpeakingXDrivingXBalancing/ClimbingXStooping/KneelingXCrouching/CrawlingXReachingXHearing/ListeningXSeeingXTurning/Twisting/LeaningX